459538 - Unable to submit forms

Status: RESOLVED WORKSFORME

(Firefox :: General, defect)

Description

[Mik]

User-Agent:       Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.5; en-US; rv:1.9.0.3) Gecko/2008092414 Firefox/3.0.3
Build Identifier: Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.5; en-US; rv:1.9.0.3) Gecko/2008092414 Firefox/3.0.3

Cant submit user name and password for authentication. This happens when i try and submit 95% of forms after firefox updated to 3.0.3

Reproducible: Always

Steps to Reproduce:
1.goto facebook
2.enter user details
3.try and submit
Actual Results:  
form doesnt submit

Expected Results:  
form submittal

Comment 1

[Matthias Versen [:Matti]]

Please try http://support.mozilla.com/en-US/kb/Safe+Mode

Comment 2

[Bradley Kieser]

I can confirm that FF3 fails on form submission when using HTTS (SSL) on both Mac OSX and Linux.

I have tested this on 3.0.x, latest being 3.0.6.

This failure happens on a wide range of sites, from tesco.com, thetrainline.com to my.rackspace.com.

I have tested the same site with the same action against FF2, Konqueror, Safari and IE. All work when FF3 fails.

This seems to be a SSL problem.

Comment 3

[Bradley Kieser]

Sorry, I see Matti posted the "use safe mode" above. Aplogies, I didn't see that Matti but to confirm that this problem exists in safe-mode. I tested that too.

I also tested with all my plugins and extensions diasbled.

However, with the SAME set of plugins and extensions enabled on FF2 with the SAME web pages on the SAME machine FF2 works where FF3 fails.

I haven't had a HTTP posting failure in FF3, only HTTPS.

I would estimate about 50% of sites fail under FF3.

Also, I have checked the source on a number of the failed sites and they all have a submit button in a <div block and use CSS.

I have tested HTTPS POST in FF3 on a simple page that I wrote and that worked no problem so I suspect that this is something to do with CSS being used. Here is an extract of code from a web site where the Submit fails on HTTPS.

					<form action="/portal/ticket/update" method="post" accept-charset="utf-8" enctype="multipart/form-data" class="myrs-form">

						<div class="myrs-box">
							<h3>Update Ticket</h3>
							<div class="clearfix">
								<div class="myrs-float-left" style="width: 59%">
									<dl>
										<dt><label for="comment">Comment</label><span title="comment" class="field-error-text"></span></dt>

										<dd><textarea name="comment" id="comment" rows="8" cols="40" class="full"></textarea></dd>
									</dl>
								</div>
								<div class="myrs-float-right" style="width: 39%">
									<dl>
										<dt>Additional Recipients</dt>
										<dd>
											<ul class="myrs-list" id="additional-recipients">

											
												<li><label><input type="checkbox" name="recipients[]" value="62219" checked="checked" /> Bradley Kieser</label></li>
											

											
												<li><label><input type="checkbox" name="recipients[]" value="62220" /> Gary Colman</label></li>
											
												<li><label><input type="checkbox" name="recipients[]" value="62221" /> Paige Hodge</label></li>
											
												<li><label><input type="checkbox" name="recipients[]" value="62222" /> Philippa Kieser</label></li>
											
											</ul>

										</dd>
									</dl>
								</div>
							</div>

							<div id="ticket-attachments">
								<fieldset>
									<legend>Attachments</legend>
									<dl>

										<dd><img src="https://rackspace.hs.llnwd.net/o26/portal/images/common/icons/add.png" width="16" height="16" alt="" /><span id="ticket-attachment-input"><input type="file" name="attachments[]" /></span></dd>
									</dl>
								</fieldset>
								<p>5MB limit per attachment</p>
							</div>

							<p class="myrs-form-actions">
								<input type="hidden" name="id" value="090216-03422" />
								<input type="hidden" name="numMessages" value="10" />

								
									<input type="hidden" name="originalContacts[]" value="62219" />
								
								<input type="submit" value="Update Ticket" />
							</p>
						</div>

Comment 4

[Matthias Versen [:Matti]]

marking wfm because the original reporter never answered and we can not reproduce this.

If other people get this create a new bug report but be sure that you tested it in the safemode and that you add clear steps to reproduce.

Comment 5

[Mik]

Apologies, safemode made no difference at the time. as soon as 3.0.4 came out and i updated, the problem stopped.Sooo it seems to be unrelated.

Comment 6

[Matthias Versen [:Matti]]

marking wfm in that case, fixed can only be jused with a patch in the bug.

Bradley: That plugins and addons are working with FF2 and FF3 doesn't mean that this is a bug in Gecko itself.
Please post a new bug report, don't use this one (it's fixed for the reporter).
You have to add steps to reproduce and a testcase where we could test it. It's working for me and many million other people and that means that it's either something special to your installation or your page.
If you just post the HTML snippet it can't be confirmed and will sit in bugzilla forever.

Comment 7

[Bradley Kieser]

Hi Matti!

I have opened a new bug. 479063.

I have put in the steps to reproduce.

I can confirm that at least one other person that I know has the same problems. I suspect that because this is HTTPS and it seems to be with sites that use AJAX/CSS on their HTTPS posts that it explains why the visibility is lower than it would otherwise be.

Anyway, this discussion is best transferred to the new bug as you suggest.

thank you for your very rapid response.

brad