return receipt will not uncheck. Tools/options/advanced return receipt is unchecked



Message Compose Window
9 years ago
8 years ago


(Reporter: twoblews, Unassigned)


Firefox Tracking Flags

(Not tracked)


(Whiteboard: [closeme 2010-01-29])



9 years ago
User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 6.0; en-GB; rv: Gecko/2008092417 Firefox/3.0.3
Build Identifier: Mozilla version (20080914)

On one only email I checked "return receipt" in order to confirm mail was received and now I cannot uncheck it. I have to uncheck it on each and every new email composition 

Reproducible: Always

Steps to Reproduce:
1.have uncehecked  several times, rebooted
Actual Results:  

Comment 1

9 years ago
What is your setting under Options | Advanced | General > Return receipts... "When sending messages, always request a rr" ?

Comment 2

9 years ago
RR box under this is unchecked

Comment 3

9 years ago
Doh, somehow I seem to have read only the description, not the bug summary...

In what way did you set it for the one mail? Can you reproduce without extensions?

Comment 4

9 years ago
Opened the composition window, selected option and checked the "return receipt" for the one off email. Didnt bother with Tools/options/advanced/RR as this was a once only.
Not sure what you mean by "reproduce without extension"??

Comment 5

9 years ago
I meant, if you go to Tools > Add-ons and disable all extensions (or simply run thunderbird.exe -safe-mode), can you still reproduce?

And if you go to Options | Advanced and check look for mail.request.return_receipt in the Config Editor, is it correctly set to false?

Comment 6

9 years ago
Been to tools/addons & disabled british english dictionary, & English australian dictionary, closed firefox restarted, check on RR stiil remains.
Started vista in safe mode unchecked RR and restarted firefox, the check remians in place.
Been to options/tools/advanced/config editor, it shows

STATUS             TYPE          VALUE
default           Integer          2
Reporte the issue is still present also with last update

If it is yes, could you try to see if it still happens with ?
- this bug has no response from reporter for 5 months
- this bug was reported against TB 2.0, which I suppose we're no longer supporting
- this worksforme on Windows XP in Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv: Gecko/20091229 Lightning/1.0pre Shredder/3.0.1pre (I sometimes requested return receipts in the past and never had the problems of comment 0)

Can someone check this with a 3.0 release build on Vista?

Aureliano, can we then resolve this worksforme?
WFM too on Windows 7

Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv: Gecko/20100110 Lightning/1.0b2pre Shredder/3.0.1pre ID:20100110033754

Set a closeme date.
Whiteboard: [closeme 2010-01-29]
RESOLVED INCOMPLETE due to lack of response to last question. If you feel this change was made in error, please respond to this bug with your reasons why.
Last Resolved: 8 years ago
Resolution: --- → INCOMPLETE
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