460480 - Closing PDF file results in crash

Status: RESOLVED INCOMPLETE

(Firefox :: General, defect)

Description

[SriMesh]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-GB; rv:1.9.0.3) Gecko/2008092417 Firefox/3.0.3
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-GB; rv:1.9.0.3) Gecko/2008092417 Firefox/3.0.3

If browsing the WWW and needing to research several web sites.  pdf files will open, and can be read, but oh my goodness do not close the pdf file when done reading it, or all the work on any opened mozilla firefox pages go away.  All the interim work which is done online disappears.  The computer needs to be restarted usually, as it hangs up and takes a while to close mozilla,  I usually have 20 + pages in my research endeavours.  And I am getting where I need to use IE instead or really really watch and open pdf as html or ARGGGHHHHH!

Reproducible: Always

Steps to Reproduce:
1.open some web pages and leave open in firefox
2.open a pdf file any will do
3.close the pdf file  ARGGGHHHH all pages go away.

Comment 1

[Tyler Downer [He/Him]]

Please try in Safe Mode, with a new profile, and read http://developer.mozilla.org/En/How_to_get_a_stacktrace_for_a_bug_report (I am assuming you are crashing, please give more details).

Comment 2

[Tyler Downer [He/Him]]

Also, make sure you have to most recent Adobe Reader (9.0.0)

Comment 3

[SriMesh]

Thank you.

I have Adobe 6.  Will putter away, and see if I can get the stack thingie to work and report again.

Comment 4

[Tyler Downer [He/Him]]

Ok, let me know how this works out for you. It is most likely because of that old Reader version, the new ones are much more stable.

Comment 5

[Tyler Downer [He/Him]]

We have not heard back from you in a while, so I am closing this bug as INCOMPLETE. You can reopen this bug if more information becomes available. Some helpful information you can provide us is found at http://new.quality.mozilla.org/bug-writing-guidelines.