Closed
Bug 460610
Opened 16 years ago
Closed 16 years ago
Opening a PDF causes Firefox to crash
Categories
(Firefox :: General, defect)
Tracking
()
VERIFIED
INCOMPLETE
People
(Reporter: notapalindrome, Unassigned)
References
()
Details
(Keywords: crash)
Attachments
(1 file)
4.57 KB,
text/plain
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Details |
User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.0.3) Gecko/2008092417 Firefox/3.0.3 Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.0.3) Gecko/2008092417 Firefox/3.0.3 When clicking on a particular link on the web page listed, Firefox crashes immediately. The link leads to a PDF. Two nearly identical links on the same page work as expected. Reproducible: Always Steps to Reproduce: 1. Click on the link labeled "Amherst Menu" Actual Results: Firefox crashes almost immediately. Expected Results: The PDF should open within the Browser. Crash Report IDs: fd0567ab-9d58-11dd-9046-001321b13766 e598b66b-9d50-11dd-a116-001a4bd43ef6
Comment 2•16 years ago
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Several things. There is an error in that PDF. I get an Invalid ColorSpace error, so that could have something to do with it, but I don't get a crash. Also, update your Adobe Reader to the latest (9.0.0) Then try in Safe Mode, if that does not work in a new profile and also read http://developer.mozilla.org/En/How_to_get_a_stacktrace_for_a_bug_report. So WFM on Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.1b2pre) Gecko/20081018 Minefield/3.1b2pre.
Severity: normal → critical
Keywords: crash
Comment 3•16 years ago
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We have not heard back from you in a while, so I am closing this bug as INCOMPLETE. You can reopen this bug if more information becomes available. Some helpful information you can provide us is found at http://new.quality.mozilla.org/bug-writing-guidelines.
Status: UNCONFIRMED → RESOLVED
Closed: 16 years ago
Resolution: --- → INCOMPLETE
In my case, any .pdf I try to download results in Firefox 3.0.5 closing completely with no error messages. Adobe Reader (v8.1.2) opened, but has the error message "A file I/O error has occurred. The file connection timed out." in the center of the window.
Updated•13 years ago
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Status: RESOLVED → VERIFIED
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Description
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