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C++ error, Application has requested a runtime termination in an unusual way.




10 years ago
7 years ago


(Reporter: Albert D. Epperly, Unassigned)


Firefox Tracking Flags

(Not tracked)


(Whiteboard: [CLOSEME 2010-12-01])


(1 attachment)



10 years ago
User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv: Gecko/2008092417 Firefox/3.0.3
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv: Gecko/2008092417 Firefox/3.0.3

Refusal to load after closing from a session. Error message suggests contacting application support team. I try both "reestablish previous session" and "establish a new session" buttons but neither will allow it to load.

Reproducible: Always

Steps to Reproduce:
1.After some period of time, especially after a restart of system
2.Go into a short session of web browsing then terminate Firefox (with X, with exit, with close)
3.Attempt to restart Firefox and it gives the error and refuses to load.
Actual Results:  
I just can't get Firefox to load and if necessary use Internet Explorer.  

Expected Results:  
Firefox should come up with my startup page.

Printscreen of error available
Component: Installer → General
QA Contact: installer → general

Comment 1

10 years ago
Created attachment 344026 [details]
Print screen of the error as it occured.

Comment 2

9 years ago
User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-GB; rv:1.9.1) Gecko/20090624 Firefox/3.5

OPSYS: Windows XP Professional Vr 2002 Sp 3.
Computer: 2.7Ghz Celeron(r) 1.24Gb Ram

Reproducible: Once

Firefox stalled and crashed.. Restored previous session ok, then runtime Bug as above, but not repeated.  PC now running very very slow after restarting Firefox (CPU @ 100% image firefox.exe @ 210,000k)

Comment 3

9 years ago

when you get the dialog, attach windbg, follow the instructions and use:

!analyze -v -f
~* kp

attach the log.
Reporter, please retest with Firefox 3.6.12 or later in a fresh profile (http://support.mozilla.com/kb/Managing+profiles). Also update your plugins (flash, adobe reader, java, quicktime, silverlight, etc.) Go to the developer's website and download the latest version from there. If you no longer see this issue, please close this bug as RESOLVED, WORKSFORME. If you do see the bug, please post a comment.
Whiteboard: [CLOSEME 2010-12-01]
No reply, INCOMPLETE. Please retest with Firefox 3.6.12 or later and a new profile (http://support.mozilla.com/kb/Managing+profiles). If you continue to see this issue with the newest firefox and a new profile, then please comment on this bug.
Last Resolved: 7 years ago
Resolution: --- → INCOMPLETE
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