If you think a bug might affect users in the 57 release, please set the correct tracking and status flags for Release Management.

Not able to log in on American Siciety of Endodontists website




9 years ago
7 years ago


(Reporter: Mark J Hunter, Unassigned)


3.0 Branch
Windows XP

Firefox Tracking Flags

(Not tracked)


(Whiteboard: [CLOSEME 2010-11-01], URL)



9 years ago
User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-GB; rv: Gecko/2008092417 Firefox/3.0.3 Creative ZENcast v1.02.12
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-GB; rv: Gecko/2008092417 Firefox/3.0.3 Creative ZENcast v1.02.12

Problem started after down loading latest version of Firefox

Reproducible: Always

Steps to Reproduce:
1.Google 'American Association of Endodontists
2.Click on JOE (journal of Endodontics
3.Error comes up as pasted below
Actual Results:  
Server Error in '/AAEeWEB' Application.
Object reference not set to an instance of an object.
Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

Exception Details: System.NullReferenceException: Object reference not set to an instance of an object.

Source Error:

An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.

Stack Trace:

[NullReferenceException: Object reference not set to an instance of an object.]
   TimssSolutionSite2004.TIMSSCMS.PortalSettings.GetPortalSettings(Int32 TabId, Int32 PortalId, String ApplicationPath)
   TimssSolutionSite2004.TIMSSCMS.PortalSettings..ctor(Int32 tabId, Int32 PortalId, String ApplicationPath)
   TimssSolutionSite2004.Global.Application_BeginRequest(Object sender, EventArgs e)
   System.Web.SyncEventExecutionStep.System.Web.HttpApplication+IExecutionStep.Execute() +60
   System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously) +87

Version Information: Microsoft .NET Framework Version:1.1.4322.2407; ASP.NET Version:1.1.4322.2407 

Expected Results:  
Not able to access this web site and log in as a member

Allowed access to the member area and allow me to read journals. I assume it is as a result of the latest Firefox down load because it worked fine before
Component: General → Password Manager
Product: Firefox → Toolkit
QA Contact: general → password.manager
Version: unspecified → 1.9.0 Branch
Works for me. I don't see any sign of this being a password manager problem, looks to me like a run-of-the-mill buggy website problem. May not even be a Firefox issue.
Component: Password Manager → General
Product: Toolkit → Firefox
QA Contact: password.manager → general
Version: 1.9.0 Branch → 3.0 Branch
This is a mass search for Firefox General bugs filed against version 3.0 that are UNCO and have not been changed for 200 days.

Reporter, please update to Firefox 3.6.10 or alter. Firefox 3.0 is no longer supported and is no longer receiving updates. After you update, please create a fresh profile, http://support.mozilla.com/kb/managing+profiles, and test to see if your bug still exists. If you still the bug, then please post a comment with the version you tested against, and the problem. If the issue is no longer there, please set the RESOLUTION to  RESOLVED, WORKSFORME.
Whiteboard: [CLOSEME 2010-11-01]
No reply from reporter, INCOMPLETE. Please retest with Firefox 3.6.12 or later and a new profile (http://support.mozilla.com/kb/Managing+profiles). If you continue to see this issue with the newest firefox and a new profile, then please comment on this bug.
Last Resolved: 7 years ago
Resolution: --- → INCOMPLETE
You need to log in before you can comment on or make changes to this bug.