461842 - tells me my password was not accepted for pop.gmail.com, refuses to accept password

Status: RESOLVED INVALID

(SeaMonkey :: MailNews: Backend, defect)

Description

[Brittany Dunlap]

User-Agent:       Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.8.1.13) Gecko/20081027 SeaMonkey/1.1.9
Build Identifier: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.8.1.13) Gecko/20081027 SeaMonkey/1.1.9

I used the settings provided by the gmail settings info page for POP. When getting mail, seamonkey tells me "Sending of password did not succeed. Mail server pop.gmail.com responded: Username and password not accepted."

I know my password is correct, and that POP is enabled in my gmail settings. I have not been able to download my email while using Seamonkey 1.1.9. I have not installed a different version to try that.

SMTP just sits there 'connecting' until time out.

Reproducible: Always

Steps to Reproduce:
1.Set POP server settings to pop.gmail.com, username: (gmailusr)@gmail.com, Port 995, SSL enabled.
Set SMTP server settings to smtp.gmail.com, port 465, enable Use name and password, username (gmailusr)@gmail.com, SSL enabled.

2. Click Get Messages.

3. Enter your password. Click OK.

4. Receive error: Sending of password did not succeed... Username and password not accepted.
Actual Results:  
"Receive error: Sending of password did not succeed... Username and password not accepted." Unable to receive email.

Expected Results:  
Mail downloads, view email.

Spoken correctly with pop.gmail.com to enable the user to download email.

Comment 1

[lenochod]

Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.8.1.18) Gecko/20081031 SeaMonkey/1.1.13

It's Works For Me.

Can you reproduce with SeaMonkey 1.1.13 ?

Comment 2

[WADA:World Anti-bad-Duping Agency]

> SMTP just sits there 'connecting' until time out.
>(snip)
> Set SMTP server settings to smtp.gmail.com, port 465, (snip) SSL enabled.

AFAIK, Gmail's guide for Tb is "587/TLS". (Message submission port)
(TLS means StartTLS. See Bug 185662, Bug 350314 for confusing string of "TLS".)
(Gmail's SMTP doesn't reject "587/SSL", but it seems to cause problem.)

Why do you use "465/SSL"? Have you read Gmail Help articles for POP3/SMTP?

Comment 3

[Brittany Dunlap]

As far as I know I've read all the needed documentation from Google regarding self-setup of gmail on pop clients.

I just installed Seamonkey via repo. Version 1.1.12.

I got it to work, I had to choose SSL instead of TLS in pop server setup.

Thanks!

Comment 4

[lenochod]

Isn't INVALID but WorksForMe

Comment 5

[WADA:World Anti-bad-Duping Agency]

WORKSFORME at bugzilla.mozilla.org means;
 "Fault/flaw in Seamonkey's code" really existed, but it has been resolved by
 unknown fix/patch. (i.e. unable to re-produce problem with newer builds any more)
It's never "It works for you now" in daily conversation.
In this bug's case, cause was user's set-up error. So changing back to INVALID.