461964 - XP Professional SP3 - Crashes when started with shortcut [@ nsDocShell::SetupNewViewer(nsIContentViewer*) ]

Status: RESOLVED DUPLICATE of bug 434403

(Firefox :: General, defect)

Description

[Matthew Knowlton]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.1b2pre) Gecko/20081027 Minefield/3.1b2pre
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.1b2pre) Gecko/20081027 Minefield/3.1b2pre

On Microsoft Windows XP Professional SP3 is the only operating system I seem to constanly have this problem on. When I attempt to start 3.0 or Minefield from a desktop shortcut it crashes out of the program.

However when I start it by feeding a URL to the default browser it opens just fine.

Reproducible: Always

Steps to Reproduce:
1. Be on a Windows XP SP3 Professional PC
2. Try and open 3.0 or Minefield from the Desktop Shortcut
Actual Results:  
WIndow appears for a brief second, and then closes and the Mozilla Crash Reporter appears.

Expected Results:  
Should open and run properly.

I was not able to reproduce this on my home computer which runs Microsoft Windows Home SP3, just on my work computer that has Microsoft Windows Professional SP3.

This even occurs on a fresh installation.

Comment 1

[Matthias Versen [:Matti]]

Please read https://developer.mozilla.org/En/How_to_get_a_stacktrace_for_a_bug_report

Comment 2

[Tyler Downer [He/Him]]

Read http://www.soswd.com/writing_bugs.html

Comment 3

[Matthew Knowlton]

Does that same thing with -safe-mode and even trying to start it with an alternative profile. These were also completely fresh installations with no addons. 

Here's the bug report ID for one of the crashes: 
e4b5d95e-a51f-11dd-822c-001a4bd43e5c

Comment 4

[Tyler Downer [He/Him]]

You are using 3.1b2pre, so this is with the Trunk.

Comment 5

[Matthias Versen [:Matti]]

0  	xul.dll  	nsDocShell::SetupNewViewer  	 docshell/base/nsDocShell.cpp:6477
1 	xul.dll 	nsDocShell::Embed 	docshell/base/nsDocShell.cpp:4941
2 	xul.dll 	nsDocShell::CreateContentViewer 	docshell/base/nsDocShell.cpp:6190
3 	xul.dll 	nsDSURIContentListener::DoContent 	docshell/base/nsDSURIContentListener.cpp:138
4 	xul.dll 	nsDocumentOpenInfo::TryContentListener 	uriloader/base/nsURILoader.cpp:733
5 	xul.dll 	nsDocumentOpenInfo::DispatchContent 	uriloader/base/nsURILoader.cpp:431
6 	xul.dll 	nsDocumentOpenInfo::OnStartRequest 	uriloader/base/nsURILoader.cpp:280
7 	xul.dll 	nsHttpChannel::CallOnStartRequest 	netwerk/protocol/http/src/nsHttpChannel.cpp:812
8 	xul.dll 	nsHttpChannel::ProcessNormal 	netwerk/protocol/http/src/nsHttpChannel.cpp:996
9 	xul.dll 	nsHttpChannel::ProcessResponse 	netwerk/protocol/http/src/nsHttpChannel.cpp:869
10 	xul.dll 	nsHttpChannel::OnStartRequest 	netwerk/protocol/http/src/nsHttpChannel.cpp:4663
11 	xul.dll 	nsInputStreamPump::OnStateStart 	netwerk/base/src/nsInputStreamPump.cpp:439
12 	xul.dll 	nsInputStreamPump::OnInputStreamReady 	netwerk/base/src/nsInputStreamPump.cpp:395
13 	xul.dll 	nsInputStreamReadyEvent::Run 	xpcom/io/nsStreamUtils.cpp:111
14 	xul.dll 	nsThread::ProcessNextEvent 	xpcom/threads/nsThread.cpp:510
15 	xul.dll 	nsBaseAppShell::Run 	widget/src/xpwidgets/nsBaseAppShell.cpp:170
16 	nspr4.dll 	PR_GetEnv 	
17 	firefox.exe 	wmain 	toolkit/xre/nsWindowsWMain.cpp:87

Comment 6

[Matthias Versen [:Matti]]

You seem to have a backdoor/trojan on your system

Comment 7

[timeless]

most likely the trojan is exetomon.dll

Comment 8

[Matthew Knowlton]

(In reply to comment #4)
> You are using 3.1b2pre, so this is with the Trunk.

It happens on the released version of 3.0, 3.0.1, and 3.0.2 also

Comment 9

[Matthew Knowlton]

(In reply to comment #7)
> most likely the trojan is exetomon.dll

Thanks, I found that file and quarantined it, and Minefield and the 3.0.s start properly now, I couldn't find anything on the web about that DLL, any other parts of that Trojan that need to be removed?

Comment 10

[Tyler Downer [He/Him]]

@Matthew, though it does not really matter now the bug is closed, you are using Minefield/3.1b2pre
this means the version is Trunk, not 3.0 Branch. If you were using 3.0.3, or something like that, then it would, but please leave as Trunk.

Comment 11

[Tyler Downer [He/Him]]

(In reply to comment #8)
> (In reply to comment #4)
> It happens on the released version of 3.0, 3.0.1, and 3.0.2 also

Because this is occurring on Trunk, which is the latest, it is marked as the latest version it occurs on (Trunk).

Comment 12

[Matthew Knowlton]

It did it as well when I used 3.0.* let me find that crash ID real quick

For some reason the "please wait... we are processing your report" never completes processing for me. One of these is going to be a 3.0.* crash, 

Minefield is just the one that I used to report, since by the time I reported it I had already uninstalled my 3.0 versions

Some of these are Minefield, some are 3.0.*

e4b5d95e-a51f-11dd-822c-001a4bd43e5c	10/28/2008	1:40 PM
2951f0bd-a51f-11dd-b82b-001a4bd43ef6	10/28/2008	1:35 PM
99c9b687-a4f5-11dd-adb8-001a4bd43e5c	10/28/2008	8:37 AM
488d5d05-a4f4-11dd-8522-001a4bd43e5c	10/28/2008	8:28 AM
3cb28682-a4f2-11dd-a260-001a4bd43ed6	10/28/2008	8:13 AM
2b39816b-a4f2-11dd-8c13-001cc45a2ce4	10/28/2008	8:13 AM
8f7551ae-a4f1-11dd-a613-001a4bd43ef6	10/28/2008	8:08 AM
84968102-a4f1-11dd-93ab-001cc4e2bf68	10/28/2008	8:08 AM

Comment 13

[Matthew Knowlton]

Ah, latest version, never mind, that makes sense

Comment 14

[Matthew Knowlton]

Alright, just for your future references so you can diagnose any difference or similarities.

3.0: 3cb28682-a4f2-11dd-a260-001a4bd43ed6
Trunk: e4b5d95e-a51f-11dd-822c-001a4bd43e5c

Comment 15

[Matthias Versen [:Matti]]

We don't need more information, this is marked as dupe and it seems this is not our fault at all.

You should send this dll to anti-Virus venderos with a short description.