462861 - Tesco option doesn't process asp file but rather prompts to download it.

Status: RESOLVED WORKSFORME

(Firefox :: General, defect)

Description

[John Middlemas]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.0.3) Gecko/2008092417 Firefox/3.0.3
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.0.3) Gecko/2008092417 Firefox/3.0.3

in Firefox 3 if you click the My Recent Orders link then Firefox prompts you to save the file favContent.asp rather than opening the page. Internet Explorer opens the page OK and Firefox 2 is reported to also open the page OK.

More information here:-

http://support.mozilla.com/tiki-view_forum_thread.php?locale=nl&comments_parentId=170154&forumId=1

Login then click the My recent orders link in My favourites. You have chosen to open favContent.asp which is a ASp file from http://tesco.com would you like to save this file.

Reproducible: Sometimes

Steps to Reproduce:
1. Open a Tesco account at tesco.com (only do this once of course).
2. Restart Firefox 3.
3. Login at http://www.tesco.com/superstore/bob.asp
4. Click "My favourites" then "My recent orders", or "All my favourites" 

Actual Results:  
Popup appears saying "You have chosen to open favContent.asp which is a ASP file from http://tesco.com would you like to save this file"

Expected Results:  
It opens the My recent orders page as does IE.

It mostly happens but not always. Sometimes the link just hangs rather than the popup appearing. In one case on clicking "My favourites" the popup appeared.

Comment 1

[:Gavin Sharp [email: [e-mail]]]

This is very likely to be caused by a server misconfiguration (sending the wrong content-type), rather than a Firefox problem. The fact that it happens intermittently might explain why "Firefox 2 is reported to also open the page OK", and could be due to a single server out of a bank of many being misconfigured. IE works because it sniffs for HTML instead of trusting the server sent content type.

Comment 2

[Mycroft Project (CC)]

While I agree that this is probably a server issue rather than a bug so to speak and this prob belongs in tech evangelism... it's a real pain that IE copes with whatever the problem is and Firefox doesn't. It's one of the few sites that I have to use IE for to spare many hours of frustration and at least one wiped shopping basket in the past!

Comment 3

[Mycroft Project (CC)]

Seems to work these days.
When something changed I can't identify...