463207 - Crash when I try to open Mozilla and this what the detail report states...

Status: VERIFIED INCOMPLETE

(Firefox :: General, defect)

Description

[Jacqueline]

User-Agent:       Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 2.0.50727; .NET CLR 3.0.04506.30)
Build Identifier: 


Add-ons: {CF40ACC5-E1BB-4aff-AC72-04C2F616BCA7}:1.5.2.29,{5C46D283-ABDE-4dce-B83C-08881401921C}:1.5.8,{582195F5-92E7-40a0-A127-DB71295901D7}:0.5.5,{7F364BE2-D493-11DA-BE96-9966D6839540}:2.5.3,{CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA}:6.0.05,{CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA}:6.0.02,{CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA}:6.0.01,{CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA}:6.0.03,{CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA}:6.0.07,{398e77b8-2304-11dc-8314-0800200c9a66}:0.3.5,[e-mail]:1.0.0.07103010,[e-mail]:2.0.0.2,[e-mail]:0.8.6,{46551EC9-40F0-4e47-8E18-8E5CF550CFB8}:0.5.7,[e-mail]:1.5.0.7246,{972ce4c6-7e08-4474-a285-3208198ce6fd}:3.0.3,{c9c58820-7bd4-11da-a72b-0800200c9a66}:2.071508
BuildID: 2008092417
CrashTime: 1225889935
Email: 
InstallTime: 1222894802
ProductName: Firefox
SecondsSinceLastCrash: 613
StartupTime: 1225889919
Theme: planetmir
URL: 
UserID: af0203ed-3e57-47b7-aaee-74a99bb19aab
Vendor: Mozilla
Version: 3.0.3

This report also contains technical information about the state of the application when it crashed.

Reproducible: Always

Actual Results:  
By double clicking on my desktop icon this error continues to exist.


Open Mozilla

Comment 1

[Matthias Versen [:Matti]]

http://developer.mozilla.org/En/How_to_get_a_stacktrace_for_a_bug_report
follow the instructions including the safemode part.

Comment 2

[Matthias Versen [:Matti]]

sorry, you can't follow it because it crashes already on startup..

You have to give us more information for example when and how this started.
Start Firefox in the safemode : http://support.mozilla.com/en-US/kb/Safe+Mode
and if it works mark this bug invalid.

Please use http://support.mozilla.com if you have problems like this.
Bugzilla is not for answering support questions like this one.

Comment 3

[Wayne Mery (:wsmwk)]

=> incomplete without more information