Firefox crashes on restart

RESOLVED INCOMPLETE

Status

()

Firefox
General
--
critical
RESOLVED INCOMPLETE
10 years ago
9 years ago

People

(Reporter: Larry, Unassigned)

Tracking

({crash})

3.0 Branch
x86
Windows XP
crash
Points:
---

Firefox Tracking Flags

(Not tracked)

Details

(Whiteboard: closeme 2009-04-25 [need stack])

(Reporter)

Description

10 years ago
User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.0.3) Gecko/2008092417 Firefox/3.0.3
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.0.3) Gecko/2008092417 Firefox/3.0.3

After using Mozilla browser, I close it at times.  When i use the desktop shortcut, I am asked if i would like to restore or open new.  No what I choose, the opening page flashes and closes.  The only way to open the browser is to restart my computer. Sometimes, I can the page open and click on an app"yahoo mail, and it closes.
Major pain. Can you assist in the resolution?

Thank you,

Larry

Reproducible: Sometimes

Steps to Reproduce:
1.try to reopen browser
2.
3.
Actual Results:  
get dropped or page opens and when I click on the app, get dropped.

Comment 1

10 years ago
So you close the browser, it asks if you want to restore your session or a new one. What do you pick. Then it crashes? If so, please try in Safe Mode http://support.mozilla.com/en-US/kb/Safe+Mode, a new Profile, http://support.mozilla.com/en-US/kb/Profiles and read https://developer.mozilla.org/En/How_to_get_a_stacktrace_for_a_bug_report.
Keywords: crash
Version: unspecified → 3.0 Branch

Updated

10 years ago
Summary: I get dropped on an intermittent basis and have to reboot to get back. → Firefox crashes on restart

Comment 2

9 years ago
Reporter,

Please use the previous hints mentioned in the bug to provide additional information.  If you no longer see the problem, kindly close the bug by setting status to RESOLVED and change resolution to WORKSFORME.  Thanks.
Whiteboard: closeme 2009-04-25 [need stack]
@Reporter, we have not heard back from you in a while, so I am closing this bug as INCOMPLETE. You can reopen this bug if more information becomes available. Some helpful information you can provide us is found at http://quality.mozilla.org/bug-writing-guidelines. You should also use a recent version of Firefox, from http://www.getfirefox.com.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 9 years ago
Resolution: --- → INCOMPLETE
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