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The directions for reducting the oversize page and text in 3.03 is not working on my computer. Resetting the toolbar, etc. does not work. What can I do?

RESOLVED INVALID

Status

()

Firefox
General
RESOLVED INVALID
10 years ago
10 years ago

People

(Reporter: Carol, Unassigned)

Tracking

Firefox Tracking Flags

(Not tracked)

Details

(Reporter)

Description

10 years ago
User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.0.3) Gecko/2008092417 Firefox/3.0.3
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.0.3) Gecko/2008092417 Firefox/3.0.3

I have tried two days in a row to correct the oversize page and text by going in and selecting under Mozilla safe mode "to reset the toolbar".  It doesn't work I still have a page and text way too big.  If it can't be fixed how can I reload the previous version of Mozilla?

Reproducible: Always

Steps to Reproduce:
1.I went to the support forum and found my problem.
2.I followed the instructions of going in and resetting the tool bar.
3.It doesn't work and I'm getting frustrated not getting "real" help.
Actual Results:  
My page is still TOO BIG!!!

Expected Results:  
I still have the problem

According to your directions for correcting the problem.  When I restarted Mozilla 3.03, the page and text should have been normal sized but it wasn't.
Sorry but don't get help at bugzilla and we don't accept support request here.

>I have tried two days in a row to correct the oversize page and text by going
>in and selecting under Mozilla safe mode "to reset the toolbar". 
What have any toolbar to do with something in a web page ?
You tried view/page zoom ?


anyway, this is invalid here as support request. use the Support forum but nobody can help you if you post such a poor description (add an URL, screenshot.....)
Status: UNCONFIRMED → RESOLVED
Last Resolved: 10 years ago
Resolution: --- → INVALID

Comment 2

10 years ago
http://support.mozilla.com/en-US/kb/Page+Zoom
Component: Keyboard Navigation → General
QA Contact: keyboard.navigation → general
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