Closed Bug 465109 Opened 17 years ago Closed 16 years ago

Rapidly increasing memory usage during file download then crash in ntdll.dll

Categories

(Firefox :: General, defect)

x86
Windows XP
defect
Not set
critical

Tracking

()

VERIFIED INCOMPLETE

People

(Reporter: dexion, Unassigned)

References

()

Details

(Whiteboard: closeme 2009-06-26)

Attachments

(1 file)

User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; de; rv:1.9.0.4) Gecko/2008102920 Firefox/3.0.4 Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; de; rv:1.9.0.4) Gecko/2008102920 Firefox/3.0.4 Since i have upgraded from Firefox 2 to 3 a few weeks ago i am getting frequent crashes in ntll.dll while downloading files. I have gone through the steps suggested for download crashes like deleting download history, but with no success. Today i was able to reproduce the crash a few time on downloading the file in the link i posted here. I had the taskmanager open and could see that right before Firefox crashes the ntdll.dll the memory consumption skyrockets from like 50mb to 1000mb in just a few seconds. The crashes do not happen on all downloads but large and especially fast downloads it is pretty often. Restoring the session and also the download will cause it to crash right again. A different browser does all the downloads just fine. Reproducible: Sometimes Steps to Reproduce: 1. Starting FF 2. Opening a download Site 3. Start a download Actual Results: At some point of the download the memory usage of FF starts raising fast until it causes a crash in ntdll.dll at around 1000mb memory usage. Expected Results: Finishing the download. Here is the error message from the event log of windows, the error address is allways the same: Fehlgeschlagene Anwendung firefox.exe, Version 1.9.0.3224, fehlgeschlagenes Modul ntdll.dll, Version 5.1.2600.2180, Fehleradresse 0x0000256d. And my computer configuration: Windows XP prof SP 2 Ahtlon A64 3500+ 2GB RAM Ati graphics 80GB HD
can you reproduce started in safe mode? http://kb.mozillazine.org/Safe_mode if you can, please try current beta, and post crash report id in this bug. http://www.mozilla.com/en-US/firefox/all-beta.html https://support.mozilla.com/en-US/kb/Mozilla+Crash+Reporter
Whiteboard: closeme 2009-06-26
No reply, INCO. Please reopen if you still see this bug in Firefox 3.5 or later in Firefox safe mode (http://support.mozilla.com/en-US/kb/Safe+Mode) or a new Firefox profile (http://support.mozilla.com/en-US/kb/Profiles) with updated plugins.
Status: UNCONFIRMED → RESOLVED
Closed: 16 years ago
Resolution: --- → INCOMPLETE
Status: RESOLVED → VERIFIED
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