SeaMonkey (Browser) ALWAYS crashes after latest update

RESOLVED INCOMPLETE

Status

--
critical
RESOLVED INCOMPLETE
10 years ago
8 years ago

People

(Reporter: mozilla, Unassigned)

Tracking

({crash})

SeaMonkey 1.1 Branch
x86
Windows Vista
crash

Firefox Tracking Flags

(Not tracked)

Details

(Reporter)

Description

10 years ago
User-Agent:       Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.0; SLCC1; .NET CLR 2.0.50727; .NET CLR 3.0.04506; Tablet PC 2.0)
Build Identifier: 1.8.20081.3105

Using Windows Vista, had previous SeaMonkey versions working fine for >1 year.
Updated last week, since then the browser part of SeaMonkey always crashes.  It is not possible to load it at all.  Email client is fine.
I have tried uninstalling and reinstalling, and updating to no avail.

This is WHat Vista reports:

Problem signature:
  Problem Event Name:	APPCRASH
  Application Name:	SEAMON~1.EXE
  Application Version:	1.8.20081.3105
  Application Timestamp:	490b1471
  Fault Module Name:	xpcom_core.dll
  Fault Module Version:	1.8.20081.3105
  Fault Module Timestamp:	490b1545
  Exception Code:	c0000005
  Exception Offset:	00039ce8
  OS Version:	6.0.6000.2.0.0.256.6
  Locale ID:	2057
  Additional Information 1:	e8d8
  Additional Information 2:	e9e5e65669810e184bcdf60543d87ee2
  Additional Information 3:	401a
  Additional Information 4:	aa032d5e3cc92013ed60fc13824c48a2

Reproducible: Always

Steps to Reproduce:
1.Load Browser
2.
3.
Actual Results:  
Crash whole app

Expected Results:  
Not Crash
Which product/version are you using ?
Keywords: crash
(Reporter)

Comment 2

10 years ago
Vista(6.0.6000.2.0.0.256.6) = VistaBiz (32bit)
SeaMonkey(1.8.20081.3105) = latest stable public release 1.1.13

Comment 3

10 years ago
Can you try a new profile, and see if that works for you?

It sounds like something in your profile (possibly even an extension) is interfering with the app.
Version: unspecified → SeaMonkey 1.1 Branch

Comment 4

10 years ago
Reporter, can you try and reproduce with SeaMonkey v1.1.14 or 2.0a2 ? (2.0a2 version isn't stable enough for everyone's daily use yet).

Comment 5

10 years ago
Please try http://www.seamonkey-project.org/releases/2.0a3 so you can get a crash report, as described at http://kb.mozillazine.org/Breakpad#Location_of_crash_reports
Whiteboard: closeme 2009-04-15
closing as incomplete - no feedback
Status: UNCONFIRMED → RESOLVED
Last Resolved: 9 years ago
Resolution: --- → INCOMPLETE

Updated

8 years ago
Whiteboard: closeme 2009-04-15
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