Closed Bug 465729 Opened 14 years ago Closed 14 years ago

can't get addon updates due to sec_error_untrusted_issuer


(Toolkit :: Add-ons Manager, defect)

1.9.0 Branch
Windows 2000
Not set





(Reporter: patrickdrd, Unassigned)


User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.9.1b1) Gecko/20081007 Firefox/3.0 MEGAUPLOAD 1.0
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.9.1b1) Gecko/20081007 Firefox/3.0

Hi everyone!

I have already posted here:
but though of posting here too, hoping that someone would help me out with this:

I have trouble getting addon updates,
when I get on tools -> addons,
I get the following error:

The problem is that the bank I work for lately,
takes over the site's certificate issuer and so,
I see the bank's name in every ssl site I visit as the certificate isser and I have to add each such site as an exception.

The strange thing is that I have added under the certificates,
but doesn't work:

What is going on?
How can I disable this very annoying feature of fx 3?

Please, somebody help me out,
I understand that my environment is somehow restricting,
but fx should be more flexible as well

I'm on a lan (use a proxy to connect to the internet) and I can't change connection strings etc,
no access to the bank's firewall of course

anivirus used is McAfee, which I can't control either,
it's controled by a server,
but even if I disable McAfee,
nothing happens,
so the problem should be the proxy
(should be very restricting or wrongly configured),
but is there sth I can do about that?

when I open my addons and press the find updates button,
this is the error I get on the error console
(after turning extensions.logging to true):

Datasource: Addon Update Ended: {0069127F-F91E-4A3A-829A-9CAB9D259E94}, status: 4
    RDFItemUpdater::onXMLLoad: cert issuer is not built-in
    Datasource: Addon Update Ended:, status: 4
    Datasource: Update Ended

I can't seem possible to find a workaround,
searching for and updating each addon,
one by one,
seems impossible!

Thanks in advance!

Reproducible: Always

Steps to Reproduce:
Component: General → Add-ons Manager
Product: Firefox → Toolkit
QA Contact: general → add-ons.manager
Version: unspecified → 1.9.0 Branch
Closed: 14 years ago
Resolution: --- → DUPLICATE
Duplicate of bug: 435743
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