466523 - please re-image qm-pvista-talos03

Status: RESOLVED FIXED

(mozilla.org Graveyard :: Server Operations, task)

Description

[Chris AtLee [:catlee]]

qm-pvista-talos03 is giving results that don't line up with what qm-pvista-talos01/02 have been giving.

Please re-image this machine, hopefully it will give more consistent results when it comes back up.

Comment 1

[Phong Tran [:phong]]

after re-image with the current vista ref image, I was unable to activate the vista license.

"The activation server determined thet specified product key is in use"

This shouldn't be the case since it's a MSDN license key.  We will have to investigate.

Comment 2

[John O'Duinn [:joduinn] (please use "needinfo?" flag)]

(In reply to comment #1)
> after re-image with the current vista ref image, I was unable to activate the
> vista license.
> 
> "The activation server determined thet specified product key is in use"
> 
> This shouldn't be the case since it's a MSDN license key.  We will have to
> investigate.

fyi: None of the other talos vista boxes are having problems with their vista keys, afaict.

Comment 3

[Chris AtLee [:catlee]]

MSDN keys typically only let you activate a limited number of times, then you have to call Microsoft to be able to activate more.

Comment 4

[Phong Tran [:phong]]

joduinn: can i get the msdn information from you so i can microsoft about this?

Comment 5

[John O'Duinn [:joduinn] (please use "needinfo?" flag)]

Login and a/c info emailed to Phong.

Comment 6

[Chris AtLee [:catlee]]

Phong, any progress on this?

Comment 7

[Phong Tran [:phong]]

MSDN license is only good for 10 machines for each key.  You will have to logon to MSDN and get another license.

Comment 8

[Phong Tran [:phong]]

somehow, I was able to magically able to activate this license online.  this is up and running again.

Comment 9

[Chris AtLee [:catlee]]

This machine just fell over (bug 469687).  I'm just noting that here in case it's an indication that something is wrong with the hardware.

Comment 10

[John O'Duinn [:joduinn] (please use "needinfo?" flag)]

(In reply to comment #8)
> somehow, I was able to magically able to activate this license online.  this is
> up and running again.

Sometimes magic is good, but do we know if this magic will work next time? I'm all out of special potions here :-) For sanity sake, to make sure we've solved this licensing blockage for realz, can you try cloning a vista box and confirm that the magic works?