Thunderbird won't install the complete update to my computer & Laptop

RESOLVED INVALID

Status

Thunderbird
Installer
--
major
RESOLVED INVALID
10 years ago
4 years ago

People

(Reporter: kathy, Unassigned)

Tracking

Firefox Tracking Flags

(Not tracked)

Details

(Reporter)

Description

10 years ago
User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.0.4) Gecko/2008102920 Firefox/3.0.4
Build Identifier: 2.0.0.17 version 

After update on my laptop I can no longer open Thunderbird to get to my e-mail. Says files are missing. Tried uninstalling doesn't work. Can't get to e-mail at all.
After update on my desktop computer Thunderbird again says problem installing files. Close and try again.  But I can eventually get my Thunderbuild e-mail account to open to see my e-mail on the desktop computer

Reproducible: Always

Steps to Reproduce:
1.Start Thunderbird
2.Nothing happens except get error
3.


Expected Results:  
get my thunderbird e-mail account with pop3 to open

Comment 1

10 years ago
Please give the exact error messages. Did you try installing into another, empty folder?

Anyways, this is not a support forum. One of the support forums is here:
http://forums.mozillazine.org/viewforum.php?f=39
->INVALID
Status: UNCONFIRMED → RESOLVED
Last Resolved: 10 years ago
Resolution: --- → INVALID
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