Profile Manager is blank when trying to switch profiles

RESOLVED WORKSFORME

Status

--
major
RESOLVED WORKSFORME
10 years ago
7 years ago

People

(Reporter: iann_bugzilla, Unassigned)

Tracking

({regression})

Trunk
x86
Windows XP
regression
Bug Flags:
blocking-seamonkey2.0a2 -

Firefox Tracking Flags

(Not tracked)

Details

(Reporter)

Description

10 years ago
Using BuildID 20081130001326
1. Have profile configure not to show on startup
2. Select Switch Profile from Tools menu
3. Select User Profile dialog box comes up

Expected Result
1. Can select another profile to use

Actual Result
1. No profiles listed
2. Following message in error console:

Error: uncaught exception: [Exception... "Component returned failure code: 0x80570016 (NS_ERROR_XPC_GS_RETURNED_FAILURE) [nsIJSCID.getService]"  nsresult: "0x80570016 (NS_ERROR_XPC_GS_RETURNED_FAILURE)"  location: "JS frame :: chrome://communicator/content/profile/profileSelection.js :: StartUp :: line 72"  data: no]
Flags: blocking-seamonkey2.0a2?
(Reporter)

Comment 1

10 years ago
If you try to create an additional profile you get the following message in the error console:
Error: uncaught exception: [Exception... "Component returned failure code: 0x80570016 (NS_ERROR_XPC_GS_RETURNED_FAILURE) [nsIJSCID.getService]"  nsresult: "0x80570016 (NS_ERROR_XPC_GS_RETURNED_FAILURE)"  location: "JS frame :: chrome://mozapps/content/profile/createProfileWizard.js :: initWizard :: line 63"  data: no]
(Reporter)

Comment 2

10 years ago
Only seems to happen immediately after restarting from an automatic upgrade so not sure how much that would affect in alpha release.
(Reporter)

Comment 3

10 years ago
Not blocking alpha on but should be relnoted with workaround of restarting once more after upgrade.
Flags: blocking-seamonkey2.0a2? → blocking-seamonkey2.0a2-
Keywords: relnote
Ian, have you ever seen that again?
(Reporter)

Comment 5

8 years ago
I've not seen it recently at all, so WFM
Status: UNCONFIRMED → RESOLVED
Last Resolved: 8 years ago
Resolution: --- → WORKSFORME
Keywords: relnote
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