467619 - Minefield (Shiretoko) not usable with new Yahoo mail

Status: RESOLVED INCOMPLETE

(Firefox :: General, defect)

Description

[Michael]

User-Agent:       Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.5; en-US; rv:1.9.1b3pre) Gecko/20081202 Shiretoko/3.1b3pre
Build Identifier: Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.5; en-US; rv:1.9.1b3pre) Gecko/20081202 Shiretoko/3.1b3pre

Yahoo mail appears to be rejecting 3.1preb3 following a security update, but did not reject the prior version of minefield.  The user agent string appears to have changed to say Shiretoko instead of Minefield, and this may be causing the problem.  Yahoo mail rejects the browser as unsupported, and will not allow me to view mail at all (at least not without reverting to the old mail interface.)  It worked just fine with Minefield, with the exception that it gave a warning about the browser being unsupported.

Reproducible: Always

Steps to Reproduce:
1.  Update to latest version of Minefield (following security update, see build identifier)
2.  Go to Yahoo mail.
3.  Get the following message: "Sorry, the all-new Yahoo! Mail does not support your browser.
You can either download a compatible browser or proceed to Yahoo! Mail Classic."
Actual Results:  
Get the following message:

Sorry, the all-new Yahoo! Mail does not support your browser.
You can either download a compatible browser or proceed to Yahoo! Mail Classic.

Expected Results:  
See your mail.

Comment 1

[bichu]

Attachment: On Windows

I'm facing the same error on Windows too. At the moment I'm using Google's Chrome browser for yahoo mail :-(

Please find an update for this.

Comment 2

[clanofhill]

I have same problem with camino version 1.6.6 (mac intel). Able to use classic Yahoo! mail. but when I force into new Yahoo! mail, click on respond or forward and type some of an email address (that is in my Yahoo! mail address book), click on dropdown possibilities to select that address book entry - nothing happens. Firefox version 3.0.1 (mac intel) does not have this problem. If I find any other bugs with new Yahoo! mail, I will further comment.

Comment 3

[Tyler Downer [He/Him]]

This is a mass search for bugs which are in the Firefox General component, are
UNCO, have not been changed for 500 days and have an unspecified version. 

Reporter, can you please update to Firefox 3.6.10 or later, create a fresh profile, http://support.mozilla.com/en-US/kb/managing+profiles, and test again. If you still see the issue, please update this bug. If the issue is gone, please set the status to RESOLVED > WORKSFORME.

Comment 4

[Tyler Downer [He/Him]]

No reply from reporter, INCOMPLETE. Please retest with Firefox 3.6.12 or later and a new profile (http://support.mozilla.com/kb/Managing+profiles). If you continue to see this issue with the newest firefox and a new profile, then please comment on this bug.