468147 - Uploading 11MB file to developer.mozilla.org or library.mozilla.org doesn't work

Status: RESOLVED FIXED

(mozilla.org Graveyard :: Server Operations, task)

Description

[Jason Orendorff [:jorendorff]]

I have an 11MB PDF I'd like to attach to this page:
  https://library.mozilla.org/Mozilla_and_Social_Media

I clicked "Attach file or image", browsed to the file (named "moz-social.pdf"), entered a brief description, and clicked OK.

Expected: file uploads; page refreshes, displaying a link to the PDF in the "Files" section.

Actual:  The upload started; after a while the page refreshed, but the file is not attached.  (Actually I did this 3 times at library.mozilla.org and once at dev.m.o.)  No error message.

Comment 1

[Deb Richardson [:dria] (plz NEEDINFO)]

I checked the config file on library.mo and nothing seems to be out of order there.  Not sure what the problem could be.

Comment 2

[Eric Shepherd [:sheppy]]

I've sent email to MindTouch to get their input on this.

Comment 3

[Eric Shepherd [:sheppy]]

Roy asks if the PHP maximum file size is set appropriately:

There's a PHP setting for accepting the max file size - this is probably set really to a really low value. (http://us.php.net/manual/en/ini.core.php#ini.upload-max-filesize and http://us.php.net/manual/en/ini.core.php#ini.post-max-size) If this isn't the issue, you may want to hit the API logs and see if the API is throwing an error.

Comment 4

[Jeremy Orem [:oremj]]

I'm seeing:
php -i | grep -e 'post_max' -e 'upload_max'
post_max_size => 64M => 64M
upload_max_filesize => 64M => 64M

Comment 5

[Jeremy Orem [:oremj]]

Fixed.