468343 - Attempt to print a web page froze Mozilla, Evolution and all Gnome graphics

Status: RESOLVED INCOMPLETE

(Core :: Printing: Output, defect)

Description

[mhr]

User-Agent:       Mozilla/5.0 (X11; U; Linux i686 (x86_64); en-US; rv:1.9.1b1pre) Gecko/20080924175508 SeaMonkey/2.0a1
Build Identifier: Mozilla/5.0 (X11; U; Linux i686 (x86_64); en-US; rv:1.9.1b1pre) Gecko/20080924175508 SeaMonkey/2.0a1

I went to SDG&E's company web site to pay my bill, got the payment through, but when I tried to print the page, all graphical activities in the machine froze.  I could not open, close, move or change any windows using the mouse, although I could still use open, active terminal windows and I could switch workspaces with the keyboard shortcuts.  I _was_ able to open a new seamonkey window with my keyboard shortcut, but the window immediately froze as well.  I managed to attach gdb to the seamonkey process in one terminal window and got this backtrace:

(gdb) bt
#0  0xffffe405 in __kernel_vsyscall ()
#1  0x00aad1c3 in poll () from /lib/libc.so.6
#2  0x00261283 in g_main_context_check () from /lib/libglib-2.0.so.0
#3  0x002615f9 in g_main_loop_run () from /lib/libglib-2.0.so.0
#4  0x0062c9eb in gtk_dialog_run () from /usr/lib/libgtk-x11-2.0.so.0
#5  0xf636c164 in nsCStringArray::EnumerateForwards ()
   from /opt/seamonkey/components/libwidget_gtk2.so
#6  0x09db5cc8 in ?? ()
#7  0x00000001 in ?? ()
#8  0x00000005 in ?? ()
#9  0x00000000 in ?? ()

I tried to sighup the seamonkey binary, but nothing happened.  I then tried a sigusr1, and the seamonkey crashed.  I was then able to kill the Evolution window using <alt><f4> (but not by clicking on the upper right window "close" button), and then everything began to function normally again.

I will be filing this bug with evolution and gnome, although I doubt that they'll do anything with it since this is CentOS 5.2, which is running Gnome 2.16 and Evo 2.13, which are both ancient (to gnome).

Problem is, when I went back in to SDG&E, I couldn't get back to the confirmation page (no way to do that), and I had no trouble printing the summary page (which was not as good, but...).

This is the second time this has happened.

BTW< I am running an AMD 64x2 with CentOS x86_64, 4GB mem, if that helps.

Reproducible: Sometimes

Steps to Reproduce:
1.Go to SDG&E to pay bill.
2.Try to print bill confirmation page
3.
Actual Results:  
As above - graphics system froze.

Expected Results:  
Bill to print, graphics to function normally.

Comment 1

[Wayne Mery (:wsmwk)]

reporter, does this still fail when using Firefox 5 *beta* http://www.mozilla.com/en-US/firefox/channel/ or Firefox 4?

Comment 2

[Phoenix]

Closed per Whiteboard