468550 - synaptics / trackpoint scrolls vertically but not horizontally thinkpad t4x and t6x

Status: RESOLVED INVALID

(Firefox :: General, defect)

Description

[gregsview]

User-Agent:       Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 3.0.04506.30; .NET CLR 2.0.50727; .NET CLR 3.0.04506.648; .NET CLR 1.1.4322)
Build Identifier: v3.0.4, released November 12, 2008

i did have horizontal scroll capabilities 2 previous releases ago. i believe it was 2.x not sure.  that said, it's been poof for the last 2 updates.  i've tried some searched suggestions of modifying some synaptics data fiels but to no avail.  some of my colleages that use trackpoint on their thinkpads report that their horizontal scroll works fine.  so i'm not sure what gives here.  up, down and sideways have always worked on ie.  i'd switch over completely to ffox if i didn't have to lose this function but either way u guys will have some work to do when ie 8 releases. sweet!

appreciate the help.  i'm sure there are many of us that have this issue but just haven't reported it.  i've had it for months now.  i'm running xp sp3, zapro 7.x, symantec enterprise 10.x and bunches of other apps.

Reproducible: Always

Steps to Reproduce:
1. not sure why i'm so different but 
2. just try scrolling left to right or
3. contact me for more info
Actual Results:  
just try scrolling left to right on any page

Expected Results:  
nothing

scroll sideways

Comment 1

[Matthias Versen [:Matti]]

Sorry but Bugzilla is not the right place for help.
It must be a driver issue and not a Firefox bug if it works with other driver/hardware combinations. Your driver seems to fail to send scroll events.

I suggest that you upgrade your synaptic drivers, either from IBM or if you can't find drivers there use http://www.synaptics.com/support/drivers/

If you need additional help/support use http://support.mozilla.com.

Comment 2

[gregsview]

perhaps u're correct but i'd like to add that it could very well be the driver  but here's a little more detail.  1st, i'm at the latest driver level from ibm/lenovo and have been but to be sure i reinstalled again.  2nd, horizontal events seem to be recognized by ffox when the scrolling type is "smooth."  when it's "standard" only vertical events seem to be recognized.  

now if other apps i.e., ie recognizes both horizontal and veritcal,  it was reasonable to assume that these events are being sent to the apps.  if u have a suggestion that i can try to capture this, please inform.

Comment 3

[Matthias Versen [:Matti]]

That it works in other apps means nothing.
I'm here in bugzilla for nearly 8 years and it's always the same.

Read for example http://www.laptopvideo2go.com/forum/lofiversion/index.php/t7103.html to confirm that this is a driver issue but there is only a tip for Opera.
It could be still possible that something breaks in Firefox but you confirmed that it works for your friends.