469109 - Getting broken software update interface when selecting help -> check for updates

Status: RESOLVED INCOMPLETE

(Toolkit :: Application Update, defect)

Description

[Ferdinand Niedermann]

User-Agent:       Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.5; en-US; rv:1.9.1b2) Gecko/20081201 Firefox/3.1b2
Build Identifier: Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.5; en-US; rv:1.9.1b2) Gecko/20081201 Firefox/3.1b2

when selecting help -> check for updates... i get a broken window. none of the buttons seem to work.

Reproducible: Always

Steps to Reproduce:
1. select help -> check for updates... from the menu

Actual Results:  
a window that is completely useless since there are just some buttons that don't work.

Expected Results:  
a working update window

Comment 1

[Ferdinand Niedermann]

Attachment: a screenshot of the broken window.

Comment 2

[Henrik Skupin [:whimboo][⌚️UTC+1]]

Can you please add a boolean pref (app.update.log.all) under about:config and set it to true? Rerun the software update and go to the error console afterwards. Under the message section you will see a couple of entries. Please copy and paste all of them in your comment. Thanks!

Or does it meanwhile work for you?

Comment 3

[Henrik Skupin [:whimboo][⌚️UTC+1]]

No response from reporter. Marking as incomplete. Feel free to reopen if the problem still persists.