470142 - Cannot see Avatars or Status of Yahoo IM contacts

Status: RESOLVED INCOMPLETE

(Firefox :: General, defect)

Description

[Tia]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.0.5) Gecko/2008120122 Firefox/3.0.5
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.0.5) Gecko/2008120122 Firefox/3.0.5

Hello,

I just joined the Mozilla family after I decided that IE has too many security issues.  I thought that the "Friends" widget that you guys have would be really cool, and it is - except for the fact that I cannot see my friend's status online, their Avatars or their Yahoo IM names. Instead, I see their e-mail addresses and blank pictures, even when a contact is online.  Is this how the application works?  Your help in resolving this issue(if there is one) is greatly appreciated.

Thanks,
Tia

Reproducible: Always

Steps to Reproduce:
1.
2.
3.
Actual Results:  
I click on my friends icon in the widget menu on the side.


The software should show the Avatar, especially while chatting, show the IM name and state what the status (online/offline) is of each person.

Comment 1

[Matthias Versen [:Matti]]

Please file in the steps to reproduce.
I don't know anything about Yahoo and the Yahoo IM contacts.
The steps to reproduce should contain the needed steps to get the page with the Yahoo UM contacts.

Comment 2

[Tyler Downer [He/Him]]

This is a mass search for bugs which are in the Firefox General component, are
UNCO, have not been changed for 500 days and have an unspecified version. 

Reporter, can you please update to Firefox 3.6.10 or later, create a fresh profile, http://support.mozilla.com/en-US/kb/managing+profiles, and test again. If you still see the issue, please update this bug. If the issue is gone, please set the status to RESOLVED > WORKSFORME.

Comment 3

[Tyler Downer [He/Him]]

No reply from reporter, INCOMPLETE. Please retest with Firefox 3.6.12 or later and a new profile (http://support.mozilla.com/kb/Managing+profiles). If you continue to see this issue with the newest firefox and a new profile, then please comment on this bug.