User-Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; .NET CLR 2.0.50727; Zune 3.0) Build Identifier: Custom build I am using a Microsoft mouse, very simple and basic. It has suddenly stopped working in Firefox. I can click the buttons on the top of the page and use the drop down menus but it will not click on any links or in any text boxes. I have uninstalled and reinstalled the mouse, updates the drivers and checked to make sure that it works using IE8 and all other programns on my computer. Reproducible: Always Steps to Reproduce: 1. shut down current browser 2. restart new browser 3. Actual Results: Mouse works for approximately 3 clicks then does nothing.
Could you mention the build you are testing? Help -> About:Firefox and copy the user agent string to this bug. Also, do you have the same problem if you test in safe-mode: http://support.mozilla.com/en-US/kb/Safe+Mode or with a new profile: http://support.mozilla.com/en-US/kb/Basic+Troubleshooting#Make_a_new_profile
Whiteboard: [CLOSEME 2010-11-15]
No reply, INCOMPLETE. Please retest with Firefox 3.6.12 or later and a new profile (http://support.mozilla.com/kb/Managing+profiles). If you continue to see this issue with the newest firefox and a new profile, then please comment on this bug.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 7 years ago
Resolution: --- → INCOMPLETE
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