471444 - Get top search terms per-locale

Status: RESOLVED FIXED

(support.mozilla.org :: General, defect)

Description

[Chris Ilias [:cilias]]

One problem with our current metrics via Omniture is that the top search terms includes search terms in different languages. If possible, it would be better if the top search terms were per-locale.

Comment 1

[David Tenser [:djst]]

Locales are separated by URL on SUMO, so e.g. a search on the page support.mozilla.com/%LOCALE%/foo/bar should be considered a search made on locale %LOCALE%.

Comment 2

[David Tenser [:djst]]

oremj, should this be assigned to you?

Comment 3

[Jeremy Orem [:oremj]]

I added two correlations:
1. Language <-> search term
2. Page Name <-> search term

That means you will be able to go to Visitor Profile -> Languages or Site Content -> Pages, then click the green box and break down by Custom Traffic -> Internal search terms.  You are also able to break individual search terms down by language and page name.

This change is not retroactive.

Comment 4

[David Tenser [:djst]]

Hey Jeremy, I can't get this to work. What green box are you referring to? I tried to select Site Content > Pages, then select one page from the list ( 	en-US/kb/Firefox+Help) by clicking on the tiny green icon to the left of the name, then select Custom Traffic > Internal Search Terms, but that didn't work; I just see one item in the resulting list called "Unspecified". And even if it would work, wouldn't that just give me the search terms on that particular page, not on all en-US pages combined?

Comment 5

[David Tenser [:djst]]

Reopening to make sure this gets on Jeremy's radar.

Comment 6

[Chris Ilias [:cilias]]

Let's say you use the usual method of Custom Traffic > Custom Traffic 1-10 > Internal Search Terms. On the resulting page, click on any of the internal search terms, and that should bring up a box with sub-menus. In the sub-menu, go to Correlations > Languages, which should bring you to a chart that breaks down the search term by language. Click on "English (United States)", which should give you a similar box as before (with sub-menus), and in that box go to Correlations > Internal Search Terms.

Comment 7

[Jeremy Orem [:oremj]]

Comment 6 describes the right way to see the data.