Cannot delete some local folders

RESOLVED INCOMPLETE

Status

Thunderbird
Folder and Message Lists
RESOLVED INCOMPLETE
10 years ago
9 years ago

People

(Reporter: Walter F. Veit, Unassigned)

Tracking

Firefox Tracking Flags

(Not tracked)

Details

(Whiteboard: closeme 2009-06-04)

(Reporter)

Description

10 years ago
User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.0.5) Gecko/2008120122 Firefox/3.0.5
Build Identifier: 

I have a number of Local email folders which do not accept any email nor can I delete them.

Reproducible: Always

Steps to Reproduce:
1.
2.
3.
Used build ?
Which local folders ?
"which do not accept any email" what do you mean with that ?
"can I delete them." what happens if you try it ?

-> incomplete
Status: UNCONFIRMED → RESOLVED
Last Resolved: 10 years ago
Resolution: --- → INCOMPLETE
(Reporter)

Comment 2

10 years ago
What I meant: I cannot shift emails to these local folders. Trying to do so I get the folowing message:

"The message could not be moved or copied to folder XYZ because writing to folder failed. To gain disk space, from the File menu, first choose Empty Trash, and then Compact Folders, and then try again."

I have tried to follow this advice with no success. Unfortunately I cannot remove either those folders (I have several). Other folders work perfectly which seems to indicate that there is plenty space available.
Resolution: INCOMPLETE → FIXED
Compacting folders doesn't help ?
When or how did that started ?
Status: RESOLVED → UNCONFIRMED
Resolution: FIXED → ---
(Reporter)

Comment 4

10 years ago
I cannot exactzly remember when this problem started - but is is quite a while ago. I tried to ignore - but it seems that more new folders are affected.

Comment 5

10 years ago
Where are these local folders stored?
Have you checked you actually have enough disk space, and write access to that place?
Try opening Tools - Error Console and see if any messages are appearing there.
(Reporter)

Comment 6

10 years ago
This is what I found in the Error Console (unfortunately I do not understand what it means) in fact, it appears ten times:

Error: [Exception... "Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIAppStartup.quit]"  nsresult: "0x80004005 (NS_ERROR_FAILURE)"  location: "JS frame :: chrome://mozapps/content/update/updates.js :: anonymous :: line 1668"  data: no]
Source File: chrome://mozapps/content/update/updates.js
Line: 1668

Comment 7

10 years ago
How about the other questions I asked?
The most likely problem is something on your computer
(Reporter)

Comment 8

10 years ago
The folders are stored in C:\Documents and Settings\admin\Application Data
Free Space: both parts of my HDD, C: and D: have  2.5 GB free space. 
Regarding: "write access to that place?" I have no difficulty to copy/shift messages to my other folders.

Comment 9

10 years ago
OK. 
Have you tried the tips noted here:
http://forums.mozillazine.org/viewtopic.php?t=518516&highlight=message*+copy+sent+folder

Basically, deleting the .MSF (index) files for the folders.
If not that, then there is probably some corruption in the folder file or an email in it...
Creating a new profile may just end up being the answer eventually.

Comment 11

9 years ago
Walter
please state your exact version from help>about.
do you filter messages to any of these folders?
have you worked through this in a support group?

Glenn, do you see this problem   (cc: Glenn from bug 384735)
Component: General → Folder and Message Lists
QA Contact: general → folders-message-lists
Walter, Glenn, any response to comment #11?
Whiteboard: closeme 2009-06-04

Updated

9 years ago
Status: UNCONFIRMED → RESOLVED
Last Resolved: 10 years ago9 years ago
Resolution: --- → INCOMPLETE
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