Closed Bug 472002 Opened 17 years ago Closed 9 years ago

AVG [@ 0x0 - vmAVGConnector.dll@0x108e]

Categories

(Plugins Graveyard :: AVG AV, defect)

Product:
Plugins Graveyard
Component:
AVG AV
Platform:
x86
Windows XP
Type:
defect
Priority:
Not set
Severity:
critical

Tracking

(Not tracked)

Status:
RESOLVED INCOMPLETE

People

(Reporter: timeless, Assigned: prazak)

Details

(Keywords: crash)

Crash Data

this is basically a top crash bp-d76384f4-221c-4335-b0c1-3209f2090103 bp-273e5618-f9dd-4b74-8fc7-d232b2090103 bp-fdabc4bc-9d29-457f-a273-71e992090103 bp-a4527bac-5406-4547-99f5-78f2a2090103 bp-e44ceba4-7525-4c14-8381-588392090103 bp-2a2c0353-913e-49ee-a6f5-56a362090103 bp-5e2467c3-7345-42d2-8035-366412090103 bp-3aa23a55-1645-4ed4-b404-f61be2090103 bp-9634544c-84e9-447a-8af3-9e4b32090103 bp-320d9690-f0cf-4bff-9654-efe672090102 bp-3a635127-813d-4b16-a562-25fb22090103 bp-86302437-53fb-451e-8bd7-5faa12090103 bp-4fb546a5-75d4-4d6d-9264-7066e2090103 Signature @0x0 UUID d76384f4-221c-4335-b0c1-3209f2090103 Time 2009-01-03 12:01:51-08 Uptime 21 Last Crash 1533 seconds before submission Product Firefox Version 3.1b2 Build ID 20081201080242 Branch 1.9.1 OS Windows NT OS Version 5.1.2600 Service Pack 3 CPU x86 CPU Info AuthenticAMD family 6 model 10 stepping 0 Crash Reason EXCEPTION_ACCESS_VIOLATION Crash Address 0x0 Frame Module Signature [Expand] Source 0 @0x0 1 vmAVGConnector.dll vmAVGConnector.dll@0x108e 2 vmAVGConnector.dll vmAVGConnector.dll@0x9a8c 3 xul.dll XPCJSRuntime::GCCallback js/src/xpconnect/src/xpcjsruntime.cpp:808 4 xul.dll XPCJSRuntime::RestoreContextGlobals js/src/xpconnect/src/xpcjsruntime.cpp:491 vmAVGConnector.dll 1.0.0.3 513664BAD3A84065AE8C9C71FB07A1352 vmAVGConnector.pdb some crashes are from ff3.0.5 and some are from the ff3.1betas most people are using xp sp2, there are 2 crashes from sp3, a dodatek sp2 (so at least 3 users)
Does this have anything to do with the updater, or did you want download.manager@toolkit.bugs for the QA Contact ?
QA Contact: application.update → download.manager
How can get more information about this bug, namely the minidumps ?
Status: NEW → ASSIGNED
So, all of these crashes happen during garbage collection. Is there a way to see what add-ons are installed? Maybe they have some avg add-on that is doing something bad in JS land? I'm not seeing anything in the stacks that indicates that this is the download manager code, since it's native (not in JS).
we *generally* don't retain minidumps. it may be possible to ask someone to arrange to save a couple. could you possibly tell us something about how your code works? like do you have any xpcom components? and would you be willing to share some level of symbols for this library?
We're now tracking such bugs. This doesn't mean it's something we can fix, merely something we hope to be able to point vendors to so they can investigate. This is an automated message.
Component: Download Manager → AVG AV
Product: Toolkit → Plugins
QA Contact: download.manager → avg-antivirus
Version: 1.9.1 Branch → unspecified
Crash Signature: [@ 0x0 - vmAVGConnector.dll@0x108e]
Closing old bugs in the Plugins component. We aren't going to track issues in 3rd-party plugins in the Mozilla bug tracker. In addition, support for NPAPI plugins will be removed at the end of this year; for more details see the post at https://blog.mozilla.org/futurereleases/2015/10/08/npapi-plugins-in-firefox/ If there is a serious bug in Firefox, it needs to be filed in the "Core" product, "Plug-Ins" component.
Status: ASSIGNED → RESOLVED
Closed: 9 years ago
Resolution: --- → INCOMPLETE
Product: Plugins → Plugins Graveyard
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