472009 - sony bluetooth video thing crash streaming video/webcam apps [@ BtwVdpCapFilter.dll@0xa345 ]

Status: RESOLVED FIXED

(External Software Affecting Firefox Graveyard :: Flash (Adobe), defect)

Description

[timeless]

http://crash-stats.mozilla.com/report/list?range_value=2&range_unit=weeks&version=Firefox:3.1b2&signature=BtwVdpCapFilter.dll@0xa345
http://www.adobe.com/cfusion/webforums/forum/messageview.cfm?forumid=44&catid=184&threadid=1407808&enterthread=y
http://dreamweaverforum.info/flash/120931-flash-content-utilizes-webcam-crashes-browser.html

Signature	BtwVdpCapFilter.dll@0xa345
UUID	8a06d092-0580-4f7b-81b5-6860c2090103
Time	2009-01-03 13:15:58-08
Uptime	2711
Last Crash	2725 seconds before submission
Product	Firefox
Version	3.1b2
Build ID	20081201080242
Branch	1.9.1
OS	Windows NT
OS Version	6.0.6001 Service Pack 1
CPU	x86
CPU Info	GenuineIntel family 6 model 23 stepping 6
Crash Reason	EXCEPTION_ACCESS_VIOLATION
Crash Address	0x0
Comments	

Frame	Module	Signature Source
0	BtwVdpCapFilter.dll	BtwVdpCapFilter.dll@0xa345	

BtMmHook.dll	6.2.0.4100	8228B7E74139411CBCB100DDB7D848441	BtMmHook.pdb
btwpimif.dll	6.2.0.4100	5272372CDAC948B59945255D3B8C2E4B1	btwpimif.pdb
BtwVdpCapFilter.dll	6.2.0.4100	E36D958C8780443DA7F9572A3F4C0EDA1	BtwVdpCapFilter.pdb
BTKeyInd.dll		E9F03B378CD649DD960CDBC5897F27731	btkeyind.pdb
btosif.dll	6.2.0.4100	DDF8DCBA0E2549C8A9276C519C0D2DF11	btosif.pdb
BtwNeLib.dll	6.2.0.4100	61980E65073049AB97AC6741E43E3B9B1	BtwNeLib.pdb
BtwNamespaceExt.dll	6.2.0.4100	71B62DD4F208475DA40A581A3EE70A0E1	BtwNamespaceExt.pdb
btwapi.dll	6.2.0.4100	4F3D4E32FB08425F83F48FC8E0DD1C871	btwapi.pdb

I think we might want to release note this or something (not sure how)

Comment 1

[Dave Garrett]

(In reply to comment #0)
> I think we might want to release note this or something (not sure how)

-> relnote keyword

Quoting one of the posts from the Adobe thread you linked to:
(noIQ on 11/27/2008 12:27:36 PM said)
> I have talked to Sony about this and we have reached a workaround.
>
> it involves a file called BtwVdpCapFilter.dll (it is a bluetooth profile
> that essentially allows people to share their webcam across bluetooth BUT
> no one uses this) and it is what is crashing when you access the webcam
> thru IE/Firefox/Opera.
>
> So go to C:\windows\system32 and rename it to anything for example
> BtwVdpCapFilter1.dll and everything should be fine. Sony said they will
> be releasing a patch for this.

Simple enough workaround, at least.

Comment 2

[Mike Beltzner [:beltzner, not reading bugmail]]

Not gonna relnote this; it's not just a Firefox problem, and it doesn't look to be frequent.

Comment 3

[[:Cww]]

May be related to the recent spate of Facebook crashes (just filed bug 486809)

Comment 4

[Charles]

See if this driver update from Sony fixes your problems?
http://dlv.update.sony.net/pub/vaio/download/EP0000166578/EP0000166578.exe

Comment 5

[Carsten Book [:Tomcat]]

seems this is now a topcrash :
http://crash-stats.mozilla.com/report/list?product=Firefox&version=Firefox%3A3.5.3&query_search=signature&query_type=exact&query=&date=&range_value=1&range_unit=weeks&do_query=1&signature=BtwVdpCapFilter.dll%400xa345

Comment 6

[Charles]

This is a broadcom driver issue from what we've been able to figure here.

Comment 7

[Daniel Veditz [:dveditz]]

I don't see how we could "block" a Firefox release on this -- is there anything we could do in our own code to fix or mitigate it?

Comment 8

[chris hofmann]

kev, ss,

any contacts at sony/broadcom?

Comment 9

[Samuel Sidler (old account; do not CC)]

No. And I really don't think this should be assigned to someone who happens to be at sony.com...

Comment 10

[chris hofmann]

#61 top crash in 3.5.6
#99 top crash in early 3.6b5 data

http://crash-stats.mozilla.com/report/list?range_value=2&range_unit=weeks&signature=BtwVdpCapFilter.dll%400xa345&version=Firefox%3A3.6b5

Comment 11

[Jet Villegas (inactive)]

Picking this up. It looks like BtwVdpCapFilter1.dll is the known culprit and a patch Sony released for their driver appears to fix the issue.

http://www.google.com/support/forum/p/Chrome/thread?tid=3bfdcb89727b109a&hl=en&fid=3bfdcb89727b109a00046a6029756d15&hltp=2

Comment 12

[BMO Automation]

Version and milestone values are being reset to defaults as part of product refactoring.