472933 - Crashes On Start Up

Status: RESOLVED INCOMPLETE

(Firefox :: General, defect)

Description

[Barry]

User-Agent:       Mozilla/5.0 (Macintosh; U; Intel Mac OS X; en; rv:1.8.1.19) Gecko/20081212 Camino/1.6.6 (like Firefox/2.0.0.19)
Build Identifier: Mozilla/5.0 (Macintosh; U; Intel Mac OS X; en; rv:1.8.1.19) Gecko/20081212 Camino/1.6.6 (like Firefox/2.0.0.19)

FF 3.0.5 Crashes As Soon As I Click The Icon. It Goes Right To A Report Window That Will Not Let Me Input Anything. I've Tried 4 Times To Download FF. From 3 To 3.0.5 & It Just Wipes Out All Of My Bookmarks & Crashes On Start Every Time. FF 2 Works Fine. I Have To Reinstall it Now & Do My Bookmarks All Over. (AGAIN)
Mac OSX 10.4.11 Intel iMac


Reproducible: Always

Steps to Reproduce:
1.Just Click On FF 3.0.5 & It Crashes. Simple As That.
2.
3.


Expected Results:  
I Would Like Firefox To Work.

Opened

Comment 1

[Dave Garrett]

Please post crash ID.
http://support.mozilla.com/en-US/kb/Mozilla+Crash+Reporter#Viewing_reports_outside_of_Firefox

You could also try Firefox safe mode to see if it's an extension's doing:
http://support.mozilla.com/en-US/kb/Safe+Mode

Comment 2

[Tyler Downer [He/Him]]

You gave Camino as your browser in the build identifier. Is this with Camino or FF?

Comment 3

[Dave Garrett]

(In reply to comment #2)
> You gave Camino as your browser in the build identifier. Is this with Camino or
> FF?

(In comment #0)
> FF 3.0.5 Crashes As Soon As I Click The Icon.

Sounds like Firefox 3.0.5 is crashing on startup, thus Camino was used to file the bug.

Comment 4

[Barry]

The Problem Is With FF. I Used Camino Because FF Will Not Open.

Comment 5

[Barry]

FF3 Did The Same Thing Today On My Sisters Mac.  Running OSX 10.4.11  G5.
Guess I'll Have To Find Another Browser.

Comment 6

[Tyler Downer [He/Him]]

Have you tried the links in comment 1?

Comment 7

[Wayne Mery (:wsmwk)]

Reporter,

It's great that you reported the bug, but we need to move the bug toward some  resolution with your help.  Please provide additional information using the previous detailed hints mentioned in the bug.

If on the other hand you no longer see the problem, kindly close the bug by setting status to RESOLVED and change resolution to WORKSFORME.  Thanks.

Comment 8

[Tyler Downer [He/Him]]

@Reporter, we have not heard back from you in a while, so I am closing this bug as INCOMPLETE. You can reopen this bug if more information becomes available. Some helpful information you can provide us is found at http://quality.mozilla.org/bug-writing-guidelines. You should also use a recent version of Firefox, from http://www.getfirefox.com.