User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-GB; rv:188.8.131.52) Gecko/2008120122 Firefox/3.0.5 Build Identifier: 2.0.0+18+ Hi, This bug appears twice on my computer, a Windows XP SP2. I use the automatic upgrade of Thunderbird and from the upgrade 17-->18, i have each upgrade a problem. I am connected on my computer with a user that does not have the administrator rights. The thunderbird upgrade downloads and installs the upgrade and then i can no more access to the software - No error message appears, the thunderbird process is launched but closes itself immediately without any message - I tried to consult the Windows event logs without any success. I tried also to connect as an administrator in order to install correctly thunderbird on my computer but it changes nothing. Last time i change my user's role from Super user to Administrator to fix the issue...But i will no more perform that. Either you correct your soft by forbid the upgrade for not administrator user, or your correct your soft by realise a package for all the computer's users or i will no more use thunderbird Do not hesitate to contact me if you require further information Ciceron Reproducible: Always Steps to Reproduce: 1. 2. 3. Actual Results: Thunderbird is not more available
Component: Installer → Application Update
Product: Thunderbird → Toolkit
QA Contact: installer → application.update
10 years ago
Version: unspecified → 1.8 Branch
Summary: [Thunderbird][184.108.40.206 and 19][Automatic upgrades] After an upgrade can no more opent the tool → [Thunderbird][220.127.116.11 and 19][Automatic upgrades] After an upgrade can no more open the tool
Please update if you are able to still reproduce. Please see http://kb.mozillazine.org/Software_Update.
No reply to comment #1. resolving -> incomplete
Status: UNCONFIRMED → RESOLVED
Last Resolved: 8 years ago
Resolution: --- → INCOMPLETE
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