473856 - Set-up flash version tracking in Omniture

Status: RESOLVED FIXED

(www.mozilla.org :: General, defect)

Description

[ken kovash]

We want the ability to see the breakdown of flash versions for traffic at mozilla.com.  For whatever reason, Omniture doesn't provide this out-of-the-box, but their support people provided the following info:

Eric Hansen: Unfortunately, there is no default way in SiteCatalyst to actually track the version, but this could be easily remedied by a customized solution...passing the version into an eVar or s.prop
Eric Hansen: Adobe's detection kit would help you in this area
Eric Hansen:  http://www.adobe.com/products/flashplayer/download/detection_kit/
Eric Hansen: Here is another example site that uses javascript code to detect the flash version
Eric Hansen:  http://web.mit.edu/is/web/reference/guidelines/flash/example.html
You: so we'd need to work with our account manager to set this up?
Eric Hansen: if you want, but the examples I just gave you are pretty easy to implement
Eric Hansen: you could set up the s.prop for flash version tracking yourself
Eric Hansen: simply make changes to your s_code.js file and/or your page code

Can this be easily implemented?

Comment 1

[Jeremy Orem [:oremj]]

Wil, what is your opinion on including either of the scripts, mentioned in comment 0, on mozilla.com.

Comment 2

[Wil Clouser [:clouserw]]

Looks like they are both built off the same script (AC_OETags.js).  If it's important I think it'll be fine.  Just more stuff for the browser to execute on every page load. :-/

Comment 3

[Daniel Veditz [:dveditz]]

Could we approach this like funnelcake, and sample every once in a while but most days not have this code active? It may be a PITA to push the code for a day and then back it out, weighed against having this run all the time on every page.

The adobe kit is complete and browser neutral, but it does involve running a flash snippet. I'd be fairly happy with a simple logging of
    navigator.plugin["Shockwave Flash"].description
That's probably Mozilla-only, and isn't alwys as detailed as the in-flash version, but it's good enough for me really. Do we need to know the Flash version of IE-users? might be interesting, but the IE-installed flash isn't the same one as the plugin version so the two don't necessarily match.

I'm primarily interested in how potentially at-risk Firefox users are. Users of other browsers are already at risk of not running Firefox :-)

Comment 4

[ken kovash]

is there some middle ground solution that would allow us to always have the code active?  for example, could we have the code run all the time on a single page (e.g., the whatsnew page)?

Comment 5

[Jeremy Orem [:oremj]]

What's the verdict here?

Comment 6

[ken kovash]

Dan -- are you working on an alternate solution, or can we implement something in Omniture?

Comment 7

[Jeremy Orem [:oremj]]

What's the action on this bug?

Comment 8

[ken kovash]

I sent an email to Veditz.  I'd like us to implement some version of this idea if possible.

Comment 9

[ken kovash]

I spoke with Veditz.  There are no objections here.  We're good to implement either script/solution from comment 0.

Comment 10

[matthew zeier [:mrz]]

What has to happen to close this bug out?  Just implement?

Comment 11

[ken kovash]

Correct.  I think we're just waiting on implementation.

Comment 12

[matthew zeier [:mrz]]

oremj, can this be done this week?  Does it require a downtime window?

Comment 13

[Jeremy Orem [:oremj]]

Committed in r23704 and pushed live.

Comment 14

[ken kovash]

Jeremy -- did you double check the reporting?  I'm looking at Custom Traffic -> Flash Version, and some of the popular "Flash Versions" are listed as "-1" or "WIN 10.0.22.87".  Are those supposed to be appearing that way?

Comment 15

[Jeremy Orem [:oremj]]

Yep, those are the values that the http://www.adobe.com/support/flash/detection.html javascript returns.  -1 means the browser does not have flash installed or, at least, a version could not be detected.  IE reports flash version differently, e.g., "WIN 10.0.22.87".