Audible (sound) notification on new messages in webchat client

RESOLVED WONTFIX

Status

--
enhancement
RESOLVED WONTFIX
10 years ago
6 years ago

People

(Reporter: zzxc, Unassigned)

Tracking

Details

(Reporter)

Description

10 years ago
Incoming messages in the Fastpath webchat client should play a sound so that the user knows a message was received.  Some users leave the chat window minimized, unaware that a helper has taken the question and typed a response.

In Firefox 3.1+, this should use <audio>.  For all other browsers, Flash should be used.  At a minimum, two sounds are needed - for incoming messages and for when a chat session begins.
I'm WONTFIXing this, since we don't have Live Chat at the moment and even if we decide to have one in the future it would be using different technology.
Status: NEW → RESOLVED
Last Resolved: 6 years ago
Resolution: --- → WONTFIX
(Assignee)

Updated

6 years ago
Component: Chat → Chat
Product: support.mozilla.org → support.mozilla.org Graveyard
You need to log in before you can comment on or make changes to this bug.