475223 - Firefox hangs for 2 minutes on startup: version 3 and 3.1 and beta2. Resumes normal activity after 2 minutes.

Status: RESOLVED INCOMPLETE

(Firefox :: General, defect)

Description

[Toby Skyring]

User-Agent:       Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.5; en-GB; rv:1.9.1b2) Gecko/20081201 Firefox/3.1b2
Build Identifier: Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.5; en-GB; rv:1.9.1b2) Gecko/20081201 Firefox/3.1b2

When opening firefox in appears fine for 5 - 15 seconds and then locks up showing rainbow beach ball. After 2 minutes of hang it finally resumes normal activity.  Cleared all browsing activity. Does not happen with other browsers (safari) nor other computers on network.

I have disabled all extension and add ons. This did however start happening after installing two extensions: 

https://addons.mozilla.org/en-US/firefox/addon/5244

and

https://addons.mozilla.org/en-US/firefox/addon/4072

Reproducible: Always

Steps to Reproduce:
1. Open fire fox (opening a new window or tab does not reproduce problem)


Actual Results:  
Firefox hangs for 2 minutes (approx.)

Expected Results:  
Should open as usual.

Using everything default.

Comment 1

[Matthias Versen [:Matti]]

Can you try to disable the phishing protection in the Firefox preferences ?

Comment 2

[Toby Skyring]

Disabled phising protection and problem continues.

Aditionaly this happens no matter the first webpage being loaded. 

Also i can browse to other pages within the 1st 10 seconds, it hangs no matter the page.

Comment 3

[Gabriel Chadwick]

Could you please try this with a new profile please ? http://support.mozilla.com/en-US/kb/Managing+profiles

This WFM...

Comment 4

[Toby Skyring]

Same thing happened even when just opening profile manager. It happened again after deleting and re-creating profile.

Note: Just though i'd post the terminal lines after running profile manager - not sure if this helps?


192-168-1-2:~ tskyring$ /Applications/Firefox.app/Contents/MacOS/firefox -ProfileManager
192-168-1-2:~ tskyring$ ### MRJPlugin:  getPluginBundle() here. ###
### MRJPlugin:  CFBundleGetBundleWithIdentifier() succeeded. ###
### MRJPlugin:  CFURLGetFSRef() succeeded. ###
2009-01-26 21:36:39.966 firefox-bin[556:10b] Error loading /Library/Internet Plug-Ins/npContributeMac.bundle/Contents/MacOS/npContributeMac:  dlopen(/Library/Internet Plug-Ins/npContributeMac.bundle/Contents/MacOS/npContributeMac, 262): Library not loaded: @executable_path/libxpcom_core.dylib
  Referenced from: /Library/Internet Plug-Ins/npContributeMac.bundle/Contents/MacOS/npContributeMac
  Reason: image not found
2009-01-26 21:36:39.967 firefox-bin[556:10b] Error loading /Library/Internet Plug-Ins/npContributeMac.bundle/Contents/MacOS/npContributeMac:  dlopen(/Library/Internet Plug-Ins/npContributeMac.bundle/Contents/MacOS/npContributeMac, 262): Library not loaded: @executable_path/libxpcom_core.dylib
  Referenced from: /Library/Internet Plug-Ins/npContributeMac.bundle/Contents/MacOS/npContributeMac
  Reason: image not found

Comment 5

[Toby Skyring]

just a bit more info to add: 
when looking in activity monitor it reports that fire fox is using 641mb of 'real memory' and 1.06gb of 'virtual memory'

Comment 6

[Toby Skyring]

one more tidbit:

i tried camino... same thing happens.

Comment 7

[Gabriel Chadwick]

Could you please try disabling all plugins in the plugin panel.

Try this support item and tell us if it works.

http://support.mozilla.com/en-US/kb/Troubleshooting+plugins

Comment 8

[Toby Skyring]

All plugins + extensions were already disabled. / I'm using the default theme + no others are installed.

Comment 9

[Toby Skyring]

still happening on 3.0.6

Comment 10

[Toby Skyring]

Ok so i was playing around and i installed Shiretoko and what do you know it works!

I'm going to keep testing but hopefully all good!

Comment 11

[Gabriel Chadwick]

No STR and now works for reporter.

Thank you and reopen if needed.