Closed Bug 476857 Opened 16 years ago Closed 14 years ago

Same image as... downloads are queued, but never complete

Categories

(Toolkit :: Downloads API, defect)

x86
Windows XP
defect
Not set
normal

Tracking

()

RESOLVED WORKSFORME

People

(Reporter: eric.kolotyluk, Unassigned)

Details

(Whiteboard: [closeme 2011-03-21])

User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.1b2) Gecko/20081201 Firefox/3.1b2 Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.1b2) Gecko/20081201 Firefox/3.1b2 For some reason Firefox stops downloading images (i.e. Save image as). When you Save in the file browser, nothing seems to happen. Then when you quit Firefox you get a message saying "N files have not finished downloading" and it appears they never will (there seems to be no way to get them started). Running Firefox in "Safe Mode" seems to fix the problem, and then when I go back to normal mode the problem is gone for a while, but then the problem starts again later. Reproducible: Sometimes Steps to Reproduce: 1. Just try using "Save image as..." from the context menu 2. The file download window does not appear 3. When exiting Firefox you get a message saying files have not finished downloading 4. The problem is not always reproducible, but when it starts, the problem continues until you start Firefox in safe mode again Actual Results: The image file were never downloaded Expected Results: When you click "Save image as..." after clicking save in the file browser you should see the file being downloaded in the download window, and a virus scan being performed, and finally the operation completes. If you check your file system you can see the image file you just saved.
This seems to be an extension problem, can you find out which one is guilty, see http://support.mozilla.com/en-US/kb/Troubleshooting+extensions+and+themes for help with that.
Component: General → Download Manager
Product: Firefox → Toolkit
QA Contact: general → download.manager
(In reply to comment #0) > User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.1b2) > Gecko/20081201 Firefox/3.1b2 > Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.1b2) > Gecko/20081201 Firefox/3.1b2 > > For some reason Firefox stops downloading images (i.e. Save image as). When you > Save in the file browser, nothing seems to happen. Then when you quit Firefox > you get a message saying "N files have not finished downloading" and it appears > they never will (there seems to be no way to get them started). Running Firefox > in "Safe Mode" seems to fix the problem, and then when I go back to normal mode > the problem is gone for a while, but then the problem starts again later. > > Reproducible: Sometimes > > Steps to Reproduce: > 1. Just try using "Save image as..." from the context menu > 2. The file download window does not appear > 3. When exiting Firefox you get a message saying files have not finished > downloading > 4. The problem is not always reproducible, but when it starts, the problem > continues until you start Firefox in safe mode again > Actual Results: > The image file were never downloaded > > Expected Results: > When you click "Save image as..." after clicking save in the file browser you > should see the file being downloaded in the download window, and a virus scan > being performed, and finally the operation completes. If you check your file > system you can see the image file you just saved. THIS IS THE MESSAGE THAT I GET WHEN I TRY TO DOWNLOAD...PERMENTERD11 Users\TP GEERMEN~1\AppData\Local\Temp\Reference_Research_Writing_101-14.ppt could not be opened, because an unknown error occurred. PERMENTERD11@AOL.COM Try saving to disk first and then opening the file.
eric, dave do you still see this with version 3.6 or 4.0?
Whiteboard: [closeme 2011-03-21]
No response to requested information, closing as incomplete report.
Status: UNCONFIRMED → RESOLVED
Closed: 14 years ago
Resolution: --- → INCOMPLETE
No, I do not see the problem any more with 3.6 or 4.0.
WFM per Eric (thanks)
Resolution: INCOMPLETE → WORKSFORME
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