Closed Bug 477502 Opened 17 years ago Closed 17 years ago

Firefox crashes on opening this address

Categories

(Firefox :: General, defect)

3.0 Branch
x86
Windows XP
defect
Not set
critical

Tracking

()

RESOLVED INVALID

People

(Reporter: goran.ivanovski.bt, Unassigned)

References

()

Details

(Whiteboard: CLOSEME 2009-04-04)

User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; mk; rv:1.9.0.6) Gecko/2009011913 Firefox/3.0.6 Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; mk; rv:1.9.0.6) Gecko/2009011913 Firefox/3.0.6 Firefox crashes when i open many different sites, one example is http://movies.com/ I`m opening it from a google search page. Immediately I opened same site with Opera browser without any problem. Problem is not with the web site. I repet it happens on various web sites so I can`t keep track of them. Reproducible: Always Steps to Reproduce: 1.Search on google for keyword "movies" 2.Click on first result http://movies.com/ 3.Firefox crashes on about 90% of loading the site Actual Results: Firefox crashed Computer Type ACPI Uniprocessor PC Operating System Microsoft Windows XP Professional OS Service Pack Service Pack 2 Motherboard CPU Type Intel Celeron D 320, 2400 MHz (18 x 133) Motherboard Name Asus P4S800D-X (5 PCI, 1 AGP, 4 DDR DIMM, Audio, LAN) Motherboard Chipset SiS 655FX System Memory 896 MB (DDR SDRAM) DIMM1 128 MB PC2700 DDR SDRAM (2.5-3-3-7 @ 166 MHz) (2.0-3-3-6 @ 133 MHz) DIMM2: 73.G1797.9GJ 512 MB PC3200 DDR SDRAM (3.0-4-4-8 @ 200 MHz) (2.5-3-3-7 @ 166 MHz) (2.0-3-3-6 @ 133 MHz) DIMM3 256 MB PC3200 DDR SDRAM (3.0-4-4-8 @ 200 MHz) (2.5-4-4-7 @ 166 MHz) BIOS Type AMI (08/10/05) Communication Port Communications Port (COM1) Communication Port Printer Port (LPT1) Display Video Adapter GeForce FX 5500 (256 MB) Video Adapter NVIDIA GeForce FX 5500 (256 MB) 3D Accelerator nVIDIA GeForce FX 5500 Multimedia Audio Adapter Analog Devices AD1888 @ SiS 7012 Audio Device Storage IDE Controller SiS PCI IDE Controller Storage Controller AL9CU6HQ IDE Controller Storage Controller SiS 180 RAID Controller Floppy Drive Floppy disk drive Disk Drive WDC WD1600BB-56RDA0 (149 GB, IDE) Optical Drive Optiarc DVD RW AD-7200A (DVD+R9:8x, DVD-R9:12x, DVD+RW:20x/8x, DVD-RW:20x/6x, DVD-RAM:12x, DVD-ROM:16x, CD:48x/32x/48x DVD+RW/DVD-RW/DVD-RAM) Optical Drive PHILIPS CDD7052 (52x/24x/52x CD-RW) Optical Drive XSRI TAFK1YFSH SCSI CdRom Device SMART Hard Disks Status OK Input Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard Mouse Microsoft PS/2 Mouse
Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.0.7pre) Gecko/2009012506 GranParadiso/3.0.7pre http://movies.com/ doesn't crash here. Please read: https://developer.mozilla.org/En/How_to_get_a_stacktrace_for_a_bug_report
Version: unspecified → 3.0 Branch
I try it with Firefox 3.1b2 when i open it in same tab it is O.K. but when i try to open in new tab it crashes on same web site
(In reply to comment #1) > Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.0.7pre) Gecko/2009012506 > GranParadiso/3.0.7pre > > http://movies.com/ doesn't crash here. > Please read: > https://developer.mozilla.org/En/How_to_get_a_stacktrace_for_a_bug_report I try it with Firefox 3.1b2 when i open it in same tab it is O.K. but when i try to open in new tab it crashes on same web site
(In reply to comment #1) > Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.0.7pre) Gecko/2009012506 > GranParadiso/3.0.7pre > > http://movies.com/ doesn't crash here. > Please read: > https://developer.mozilla.org/En/How_to_get_a_stacktrace_for_a_bug_report On crash Mozilla Crash Reporter don`t come up, only pop up of "Tell to Microsoft about this problem"
If you still haven't updated to Flash 10, do so and try again. Flash 9 breaks the crash reporter on Windows. If your Flash version is current then do the alternate method listed on that page: https://developer.mozilla.org/en/How_to_get_a_stacktrace_with_WinDbg
This is what I got from WinDbg: 0:000> g ModLoad: 59a60000 59b01000 C:\WINDOWS\system32\dbghelp.dll ModLoad: 5ad70000 5ada8000 C:\WINDOWS\system32\uxtheme.dll ModLoad: 77920000 77a13000 C:\WINDOWS\system32\SETUPAPI.dll ModLoad: 755c0000 755ee000 C:\WINDOWS\system32\msctfime.ime ModLoad: 74720000 7476b000 C:\WINDOWS\system32\Msctf.dll ModLoad: 76fd0000 7704f000 C:\WINDOWS\system32\CLBCATQ.DLL ModLoad: 77050000 77115000 C:\WINDOWS\system32\COMRes.dll ModLoad: 601b0000 601b8000 C:\Program Files\Mozilla Firefox\components\browserdirprovider.dll ModLoad: 71a50000 71a8f000 C:\WINDOWS\system32\mswsock.dll ModLoad: 662b0000 66308000 C:\WINDOWS\system32\hnetcfg.dll ModLoad: 71a90000 71a98000 C:\WINDOWS\System32\wshtcpip.dll ModLoad: 76d60000 76d79000 C:\WINDOWS\system32\iphlpapi.dll ModLoad: 76ee0000 76f1c000 C:\WINDOWS\system32\rasapi32.dll ModLoad: 76e90000 76ea2000 C:\WINDOWS\system32\rasman.dll ModLoad: 5b860000 5b8b4000 C:\WINDOWS\system32\NETAPI32.dll ModLoad: 76eb0000 76edf000 C:\WINDOWS\system32\TAPI32.dll ModLoad: 76e80000 76e8e000 C:\WINDOWS\system32\rtutils.dll ModLoad: 769c0000 76a73000 C:\WINDOWS\system32\USERENV.dll ModLoad: 76f20000 76f47000 C:\WINDOWS\system32\DNSAPI.dll ModLoad: 76fb0000 76fb8000 C:\WINDOWS\System32\winrnr.dll ModLoad: 76f60000 76f8c000 C:\WINDOWS\system32\WLDAP32.dll ModLoad: 16080000 16099000 C:\Program Files\Bonjour\mdnsNSP.dll ModLoad: 20000000 202c5000 C:\WINDOWS\system32\xpsp2res.dll ModLoad: 601c0000 601e3000 C:\Program Files\Mozilla Firefox\components\brwsrcmp.dll ModLoad: 602f0000 60315000 C:\Program Files\Mozilla Firefox\softokn3.dll ModLoad: 60320000 60338000 C:\Program Files\Mozilla Firefox\nssdbm3.dll ModLoad: 60450000 60489000 C:\Program Files\Mozilla Firefox\freebl3.dll ModLoad: 602a0000 602e7000 C:\Program Files\Mozilla Firefox\nssckbi.dll ModLoad: 76fc0000 76fc6000 C:\WINDOWS\system32\rasadhlp.dll ModLoad: 6c660000 6c761000 C:\Program Files\AVG\AVG8\Firefox\components\avgssff.dll ModLoad: 771b0000 77256000 C:\WINDOWS\system32\WININET.dll ModLoad: 77a80000 77b14000 C:\WINDOWS\system32\CRYPT32.dll ModLoad: 77b20000 77b32000 C:\WINDOWS\system32\MSASN1.dll ModLoad: 78130000 781cb000 C:\WINDOWS\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.762_x-ww_6b128700\MSVCR80.dll ModLoad: 7c420000 7c4a7000 C:\WINDOWS\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.762_x-ww_6b128700\MSVCP80.dll ModLoad: 6db90000 6dc77000 C:\Program Files\AVG\AVG8\avgxpl.dll ModLoad: 6a630000 6a746000 C:\Program Files\AVG\AVG8\avgapix.dll ModLoad: 6a920000 6a9ee000 C:\Program Files\AVG\AVG8\avgcfgx.dll ModLoad: 6bc50000 6bca4000 C:\Program Files\AVG\AVG8\avglogx.dll ModLoad: 6bbd0000 6bc20000 C:\Program Files\AVG\AVG8\avglngx.dll ModLoad: 77fe0000 77ff1000 C:\WINDOWS\system32\Secur32.dll ModLoad: 77260000 772fc000 C:\WINDOWS\system32\urlmon.dll ModLoad: 6aa70000 6aad4000 C:\Program Files\AVG\AVG8\avgclitx.dll ModLoad: 10000000 1001f000 C:\Documents and Settings\Goran\Application Data\Mozilla\Firefox\Profiles\15shm2ci.default\extensions\capturefoxmovie@advancity.net\components\test.dll ModLoad: 4ec50000 4edf3000 C:\WINDOWS\WinSxS\x86_Microsoft.Windows.GdiPlus_6595b64144ccf1df_1.0.2600.2180_x-ww_522f9f82\gdiplus.dll ModLoad: 77760000 778cc000 C:\WINDOWS\system32\shdocvw.dll ModLoad: 754d0000 75550000 C:\WINDOWS\system32\CRYPTUI.dll ModLoad: 76c30000 76c5e000 C:\WINDOWS\system32\WINTRUST.dll ModLoad: 76c90000 76cb8000 C:\WINDOWS\system32\IMAGEHLP.dll ModLoad: 74e30000 74e9c000 C:\WINDOWS\system32\RichEd20.dll ModLoad: 6aa70000 6aad4000 C:\Program Files\AVG\AVG8\avgclitx.dll ModLoad: 6aa70000 6aad4000 C:\Program Files\AVG\AVG8\avgclitx.dll eax=000000c0 ebx=044ffeb4 ecx=ffffffff edx=7c910570 esi=00000000 edi=7ffdf000 eip=7c90eb94 esp=044ffe8c ebp=044fff28 iopl=0 nv up ei pl zr na pe nc cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000 efl=00000246 ntdll!KiFastSystemCallRet: 7c90eb94 c3 ret Missing image name, possible paged-out or corrupt data.
GoranI, if you disable the AVG plugin and then restart Firefox does it still crash?
GoranI, if you disable the AVG plugin and then restart Firefox does it still crash?
Whiteboard: 2009-04-04
Whiteboard: 2009-04-04 → CLOSEME 2009-04-04
I fixed this after infection I reinstalled WinXP and installed first AVG and after Firefox, so i AVG plug-in was not activated on Firefox. Since now I don`t have problem anymore. The problem was AVG plug-in for Firefox
Status: UNCONFIRMED → RESOLVED
Closed: 17 years ago
Resolution: --- → FIXED
After all I think this should be fixed beacose AVG plugin is very useful for safe browsing.
> The problem was AVG plug-in for Firefox Thanks for your investigation Goran. Please report the problem to the AVG plug-in developers so they can fix it. -> INVALID (not a bug in Firefox)
Resolution: FIXED → INVALID
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