477516 - Embedded Google Gadget does not load in Firefox, box appears but load wheel infinite. Load works fine in Camino, Safari, and Opera.

Status: RESOLVED INCOMPLETE

(Firefox :: General, defect)

Description

[Paul J. McMurdie II]

User-Agent:       Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.5; en-US; rv:1.9.0.6) Gecko/2009011912 Firefox/3.0.6
Build Identifier: Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.5; en-US; rv:1.9.0.6) Gecko/2009011912 Firefox/3.0.6

Problem discussed in the following Google Support Forum thread:

http://www.google.com/support/forum/p/Google+Docs/thread?tid=3ce814c149fbb05c&hl=en&fid=3ce814c149fbb05c0004626e76cafe66

Although I referenced the URL of a test page set up by another user in the thread, I also reproduced the problem with my own embedded Google Gadgets:

http://www.stanford.edu/~mcmurdie/Car.html


Reproducible: Always

Steps to Reproduce:
1. Go to either of the URL mentioned in Details using Firefox
2. Embedded Google Gadgets on these sites will not load, though box will appear.
3. Try a non-Firefox browser at same URL (e.g. Camino, Opera, Safari). They do load fine.
Actual Results:  
The Gadget box with Firefox is the appropriate size, but no gadget is displayed at all, just an infinitely spinning "loading" wheel.

Expected Results:  
Load the embedded Gadget. It should look pretty much the same as the gadgets usually do, and how they do in other browsers.

For any additional info and user comments, try the Google Forum describing this recent problem at 

http://www.google.com/support/forum/p/Google+Docs/thread?tid=3ce814c149fbb05c&hl=en&fid=3ce814c149fbb05c0004626e76cafe66

Comment 1

[philippe (part-time)]

Loading http://www.stanford.edu/~mcmurdie/Car.html,
from the error console:

Error: uncaught exception: [Exception... "An invalid or illegal string was specified"  code: "12" nsresult: "0x8053000c (NS_ERROR_DOM_SYNTAX_ERR)"  location: "http://tbaoebshgeq225lhq2bam0m0a5mf6u0b.spreadsheets.gmodules.com/gadgets/ifr?up__table_query_url=https%3A%2F%2Fspreadsheets.google.com%2Ftq%3Frange%3DA1%253AB143%26headers%3D1%26key%3DpKHpqpmacR5s_yPV5gIJacw%26gid%3D3%26pub%3D1&up_title=Gas%20Mileage%20Over%20Time&up__table_query_refresh_interval=0&up_scale=fixed&up_values_suffix=&up_annotations_width=25&up_display_zoom_buttons=1&up_display_exact_values=0&up_display_annotations_filter=0&up_display_legend_inNewline=0&url=http%3A%2F%2Fwww.google.com%2Fig%2Fmodules%2Ftime-series-line.xml Line: 611"]

There are 4 such errors (4 google widgets).

Neither WebKit latest build nor Opera 10a load the widgets here.

Comment 2

[Paul J. McMurdie II]

Are you saying this bug is occurring in more than just Firefox? The latest release versions of the other browsers seem to be loading the Google Gadgets just fine, but not Firefox.

Comment 3

[[e-mail]]

I can confirm this behavior with Firefox 3.0.5 using Ubuntu 8.10.  For example, the page http://www.ultimateslc.org/test does not load the gadget.

Comment 4

[philippe (part-time)]

(In reply to comment #2)
> Are you saying this bug is occurring in more than just Firefox? The latest
> release versions of the other browsers seem to be loading the Google Gadgets
> just fine, but not Firefox.

Yes, that is exactly what I'm saying.

Using http://www.ultimateslc.org/test:

The WebKit (build 40771) error console has this to say:
Unsafe JavaScript attempt to access frame with URL http://www.ultimateslc.org/test from frame with URL http://tngmqk5kknht7idkbhrks3qtltpmeg9f.spreadsheets.gmodules.com/gadgets/ifr?up__table_query_url=http%3A%2F%2Fspreadsheets.google.com%2Ftq%3Frange%3DA1%253AH100%26gid%3D2%26headers%3D-1%26key%3DpD83EY8ddjirpcemKqxaiYA%26pub%3D1&up_title=Scores%20and%20Schedule&up_last_query_hash=&up_groupbycolumn=&up__table_query_refresh_interval=0&up_showfilters=1&up_aggregateby=&up_enablegrouping=1&url=http%3A%2F%2Fwww.google.com%2Fig%2Fmodules%2Ftable.xml. Domains, protocols and ports must match.
ifr (line 652)Error: SYNTAX_ERR: DOM Exception 12

Which is similar to what the error console of Firefox flags.
Opera 10.a has a similar message.

Comment 5

[Tyler Downer [He/Him]]

Reporter, please retest with Firefox 3.6.12 or later in a fresh profile (http://support.mozilla.com/kb/Managing+profiles). Also update your plugins (flash, adobe reader, java, quicktime, silverlight, etc.) Go to the developer's website and download the latest version from there. If you no longer see this issue, please close this bug as RESOLVED, WORKSFORME. If you do see the bug, please post a comment.

Comment 6

[Tyler Downer [He/Him]]

No reply, INCOMPLETE. Please retest with Firefox 3.6.12 or later and a new profile (http://support.mozilla.com/kb/Managing+profiles). If you continue to see this issue with the newest firefox and a new profile, then please comment on this bug.