User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:22.214.171.124) Gecko/2009011913 Firefox/3.0.6 Build Identifier: I get an alert that the inbox is full and can't hold anymore messages. It says that I need to delete and/or compact the folder before new messages can be received. Mind you, I only have about 8 messages in my inbox, zero in the sent box, and zero in trash. Help! Reproducible: Always Steps to Reproduce: 1.Try to open inbox to read messages 2.Won't open - receive message alert 3. Actual Results: See above Expected Results: See above
Did you ever used the compact folders option ? (file compact folder)
Please answer only in the bug report and not via email, thanks >Yes, but it still won't allow new emails. When did this started, suddenly or after you installed new anti virus software or after a crash ? Can you move your 8 mails from your inbox to a another folder ? If that works you can try to delete your inbox file manually and it's easy ! For doing that be sure that Thunderbird is closed, press the WindowsKEY+R (the windowsKey is on the lkeft side of the Space key) . After you pressed the 2 keys together you should get a windows dialog, enter "%APPDATA%\Thunderbird\Profiles" there without the "". Now navigate through the folders random.slt -> Mail -> Account Name . You should see several files and possible folders. Now Drag&drop the files "inbox." and inbox.msf" to your desktop. That should move this files to your desktop.Now start Thunderbird again. If everything works you can remove the 2 files from your desktop.
Reporter what you think about comment #2?
Component: General → Folder and Message Lists
QA Contact: general → folders-message-lists
Whiteboard: closeme 2009-10-30
RESO INCO due to lack of response to last question. If you feel this change was made in error, please respond to this bug with your reasons why.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 8 years ago
Resolution: --- → INCOMPLETE
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