478993 - program suddenly stopped loading urls when clicked on in emails...

Status: RESOLVED INVALID

(Thunderbird :: General, defect)

Description

[Steven Person]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.0.6) Gecko/2009011913 Firefox/3.0.6
Build Identifier: Home Premium 64

was working fine yesterday, today will Not load urls, had to copy & paste to browser, to get this account opened.  your email verify wouldn't work either.. nor did my previous emails or urls (http://email.newegg.com/a/hBJmpjGA1OQIjB7f9n3BiJ9DN.A1OQIjtH/nweg33?email=[e-mail]#Part3)
Was trying to go to Newegg.com like always from email flyer... none of my other emails url's work either...   using Win Vista Home Premium 64, Norton 2009 Internet Security, Firefox is Default browser, Thunderbird default email... HP m9340f Intel core 2 Quad 2.86 GHZ. 6GB/1066 ram 750 GB Sata3 please help..

Reproducible: Always

Steps to Reproduce:
1.open email
2.click on url in mail
3.url changes color nothing happens


Expected Results:  
HAS BEEN OPENING BROWSER then GOING TO WEB PAGE

Comment 1

[Dave Miller [:justdave]]

This is actually a problem with Windows itself, not Thunderbird...  It's somehow lost your preference for default web browser.  Thunderbird is telling Windows "go open this URL in a web browser" and Windows is saying "I don't know which browser to use so I just won't".

The fix is to go in the preferences in Firefox and tell it to check if it's the default browser or not, and let it set itself as the default when it discovers that it isn't.  You just got more-complete instructions from me in email, in response to your email to bugzilla-admin before someone on IRC pointed out this bug and I said "hey, I just mailed someone about that same problem" :)

Being that this is actually a support issue and not a bug, closing the bug report out.  http://support.mozilla.com/ will have better resources to help you if you don't get it working again with the instructions I mailed you a little bit ago.