479679 - Activity Manager: Synchronizing messages causes "Paused" state.

Status: NEW

(Thunderbird :: General, defect)

Description

[Philipp Kewisch [:Fallen][☁️📆]]

STR:


1. create a new profile
2. add a mail account
3. Open activity manager UI.
4. Click on the mail accounts' inbox.


Results:

* The Activity Manager shows the synchronization process
* At about 5% (immediatly for me), the process goes into "Paused" state.
* It seems all messages are downloaded?

Expected:

* All messages are synchronized, the UI shows this correctly.

Comment 1

[Philipp Kewisch [:Fallen][☁️📆]]

Letting it sit for a while actually unpauses the processes. The status line tells me how many emails are being downloaded and how many have been, but the progress bar doesn't reflect these numbers.

Also clicking on the account's  subfolders of course causes these to show up in the AM too. This is fine, but the initial progress seems related to how many messages the folder has.

All in all, its a bit confusing to me :-}

Comment 2

[rsx11m]

I see this too, it starts syncing and produces an entry in the Activity Manager with an arrow indicting "Syncing folder <name>", then going into Paused state. Interestingly, that entry disappears after a while, later a "finished" entry appears and says that this-and-that number of messages has been synchronized.

To point out an inconsistency, the final message does no longer indicate the account and folder name that was synchronized, so this could be expanded in the process to be more informative (or in bug 479484).

Comment 3

[David Ascher (:davida)]

I'm swamped, so if anyone is keen to fix this, i'd be happy to share what i know about that code and let someone else drive it...

Comment 4

[Mark Banner (:standard8)]

What is the issue here?

The process pauses because it is designed to do that - the user has become active and the process is paused (or synchronising started when you looked at a folder, but because you were active was paused) so it doesn't take up bandwidth whilst the user is wanting to do things.

When you put TB into the background/don't use it for a while then the process completes.

Are we just asking for a more descriptive paused state or something else?

Comment 5

[rsx11m]

Makes sense now that you describe it. I guess the confusion was to see a "Paused" without any obvious reason visible why it is paused, and secondly that the message disappeared and reappeared (much?) later as a "done" item.

Thus, improving the content of the notification and maybe look into the timing between "active" and "done" message states would be the issue here. Phillip's question also points to possible inconsistency between messages synced and what is suggested by the progress bar, didn't verify that myself.

Comment 6

[David Ascher (:davida)]

We may want to do some wordsmithing, but this isn't a blocker as far as I understand it.

Comment 7

[Magnus Melin [:mkmelin]]

xref bug 240696 for the download manager

Comment 8

[Bryan Clark (DevTools PM) [:clarkbw]]

I shouldn't be the assignee for these bugs.  Filter against clarkbfilter to delete all these from your emails.