Closed
Bug 480283
Opened 15 years ago
Closed 14 years ago
hangs trying to update to 3.0.7 (beta channel)
Categories
(Toolkit :: Application Update, defect)
Tracking
()
RESOLVED
INCOMPLETE
People
(Reporter: amurtiger, Unassigned)
Details
User-Agent: Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.5; en-US; rv:1.9.0.7) Gecko/2009021906 Firefox/3.0.7 Build Identifier: Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.5; en-US; rv:1.9.0.7) Gecko/2009021906 Firefox/3.0.7 Just got new beta version, had to try the install 4 times to get it to work right. hangs at "firefox is installing your updates...." waited 5 min per time it showed up. successful showed for about 30sec. Reproducible: Couldn't Reproduce Expected Results: Should have installed smoothly. OS X 10.5.6, MacBook Pro. Build platform target powerpc-apple-darwin8.8.4 Build tools Compiler Version Compiler flags gcc-4.0 -arch ppc gcc version 4.0.1 (Apple Computer, Inc. build 5250) -Wall -W -Wno-unused -Wpointer-arith -Wcast-align -W -Wno-long-long -g -gfull -isysroot /Developer/SDKs/MacOSX10.4u.sdk -fno-strict-aliasing -fpascal-strings -fno-common -I/Developer/SDKs/MacOSX10.4u.sdk/Developer/Headers/FlatCarbon g++-4.0 -arch ppc gcc version 4.0.1 (Apple Computer, Inc. build 5250) -fno-rtti -fno-exceptions -Wall -Wconversion -Wpointer-arith -Woverloaded-virtual -Wsynth -Wno-ctor-dtor-privacy -Wno-non-virtual-dtor -Wcast-align -Wno-long-long -g -gfull -isysroot /Developer/SDKs/MacOSX10.4u.sdk -fno-strict-aliasing -fpascal-strings -fno-common -fshort-wchar -I/Developer/SDKs/MacOSX10.4u.sdk/Developer/Headers/FlatCarbon Configure arguments --target=powerpc-apple-darwin8.8.4 --with-macos-sdk=/Developer/SDKs/MacOSX10.4u.sdk --enable-application=browser --enable-update-channel=release --enable-optimize --disable-debug --disable-tests --enable-update-packaging --enable-official-branding --enable-prebinding Build platform target i386-apple-darwin8.8.4 Build tools Compiler Version Compiler flags gcc-4.0 -arch i386 gcc version 4.0.1 (Apple Computer, Inc. build 5250) -Wall -W -Wno-unused -Wpointer-arith -Wcast-align -W -Wno-long-long -g -gfull -isysroot /Developer/SDKs/MacOSX10.4u.sdk -fno-strict-aliasing -fpascal-strings -fno-common -I/Developer/SDKs/MacOSX10.4u.sdk/Developer/Headers/FlatCarbon g++-4.0 -arch i386 gcc version 4.0.1 (Apple Computer, Inc. build 5250) -fno-rtti -fno-exceptions -Wall -Wconversion -Wpointer-arith -Woverloaded-virtual -Wsynth -Wno-ctor-dtor-privacy -Wno-non-virtual-dtor -Wcast-align -Wno-long-long -g -gfull -isysroot /Developer/SDKs/MacOSX10.4u.sdk -fno-strict-aliasing -fpascal-strings -fno-common -fshort-wchar -I/Developer/SDKs/MacOSX10.4u.sdk/Developer/Headers/FlatCarbon Configure arguments --target=i386-apple-darwin8.8.4 --with-macos-sdk=/Developer/SDKs/MacOSX10.4u.sdk --enable-application=browser --enable-update-channel=release --enable-optimize --disable-debug --disable-tests --enable-update-packaging --enable-official-branding
Reporter | ||
Updated•15 years ago
|
Component: General → Installer
Version: unspecified → 3.0 Branch
Updated•15 years ago
|
Component: Installer → Application Update
Product: Firefox → Toolkit
QA Contact: general → application.update
Version: 3.0 Branch → 1.9.0 Branch
Updated•15 years ago
|
Summary: new beta hangs on install → hangs trying to update to 3.0.7 (beta channel)
Comment 1•15 years ago
|
||
To troubleshoot this we'll need the last-update.log from when it failed which is located in the Firefox package in the updates folder. The one after a successful update won't provide any info to help figure this out regretfully. Could you try to reproduce and if it hangs again attach the last-update.log to this bug? Marcia / Sam... can either of you reproduce?
Comment 2•15 years ago
|
||
Robert, with that comment I can make a point of saving the last-update.log file (and anything else?) when this happens. I have seen this problem before, but it's not easy to reproduce.
Comment 3•15 years ago
|
||
(In reply to comment #2) > Robert, with that comment I can make a point of saving the last-update.log file > (and anything else?) when this happens. I have seen this problem before, but > it's not easy to reproduce. Please save the entire updates directory after downloading the update and prior to applying the update as well. Do you know how long has this been going on?
Comment 4•15 years ago
|
||
Any update on this (e.g. comment #3)?
Comment 5•14 years ago
|
||
No other reports, this is wfm, and no reply to comment #3... resolving -> incomplete.
Status: UNCONFIRMED → RESOLVED
Closed: 14 years ago
Resolution: --- → INCOMPLETE
You need to log in
before you can comment on or make changes to this bug.
Description
•