481052 - Accessibility problems, with screen reader programs (useb by blinds)

Status: RESOLVED INVALID

(Thunderbird :: General, defect)

Description

[Daniele Clozza]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; it; rv:1.9.0.6) Gecko/2009011913 Firefox/3.0.6
Build Identifier: Thunderbird v 3.0.2 beta (also 2.0.19)

In version 2.0.19 the screen reader Jaws not read the address when input in sending mail.
This is solved in beta 3.0.2, BUT having other problems.
Is not read the text inputted in mail body!
NOT GOOD!
MOZILLA HATE BLINDS?
Daniele Clozza
[e-mail]


Reproducible: Always

Steps to Reproduce:
1.Install and use screen reade Jaws or Zoom Text (reader/magnifier)
in your system and work with it
2.enter in Thunderbird

3.Create a new mail.

Actual Results:  
Problems with input text message.
Message is inputable only if user have good eyes.


My girlfriend Franca (total blind) work with Jaws version 8 or 9 (problem is present also with wersion 6 or 7).
I (partially blind) work with Zoom Text 9.1 (latest).
The use of program is disagreable in this conditions.
Computers use Windows XP Pro and Home editiom, processor are Athlon 64 3500 and Sempron, Chipset VIA, 2 or 1 GB of RAM.
The screen reader work properly with other programs.

Comment 1

[Tyler Downer [He/Him]]

>This is solved in beta 3.0.2,
Do you mean 3 beta 2?

Do those programs have a list of programs they work or don't work with?

Comment 2

[alexander :surkov (:asurkov)]

(In reply to comment #1)
> >This is solved in beta 3.0.2,
> Do you mean 3 beta 2?
> 
> Do those programs have a list of programs they work or don't work with?

We work with JAWS.

Marco, could you reproduce please?

Comment 3

[Marco Zehe (:MarcoZ)]

JAWS 9 has a problem with Thunderbird in that it does not correctly switch between edit and virtual buffer modes when composing mail in Thunderbird. JAWS 9 does not officially support Thunderbird, and version 10 of JAWS fixes this problem.

Comment 4

[Marco Zehe (:MarcoZ)]

This is not our bug, it's a problem with the mentioned JAWS versions.