481077 - preformatted text is double spaced

Status: RESOLVED INCOMPLETE

(Firefox :: General, defect)

Description

[André Pirard]

User-Agent:       Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.9.0.4) Gecko/2008111317 Ubuntu/8.04 (hardy) Firefox/3.0.4
Build Identifier: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.9.0.4) Gecko/2008111317 Ubuntu/8.04 (hardy) Firefox/3.0.4

Use Firefox with www.hotmail.com.
Right-click a message and display source.
Source is double spaced and, if saved, makes an invalid Thunderbird import.
Internet Explorer makes it nicely.
(Plus, Outlook X will import the file and Thunderbird needs ImportExportTool)
But you don't suck ;-)

Reproducible: Always

Steps to Reproduce:
1.Use Firefox with www.hotmail.com.
2.Right-click a message and display source.
3.Save Source.
4.Import with Thunderbird
5.Message is invalid.
Got it now? ;-)

Actual Results:  
Ahem :-)
An invalid double-spaced message.


Expected Results:  
Have a guess ;-)
A valid single-spaced message.


Very annoying.
This prevents importing any hotmail message.
(When an exact copy is required)
This makes Internet Explorer necessary.
There is a different but similar double spacing bug filed for Thunderbird.
(Common code?)
Thanks for fixing this.

Comment 1

[Tyler Downer [He/Him]]

Reporter, please retest with Firefox 3.6.12 or later in a fresh profile (http://support.mozilla.com/kb/Managing+profiles). Also update your plugins (flash, adobe reader, java, quicktime, silverlight, etc.) Go to the developer's website and download the latest version from there. If you no longer see this issue, please close this bug as RESOLVED, WORKSFORME. If you do see the bug, please post a comment.

Comment 2

[André Pirard]

Attachment: test case

Comment 3

[André Pirard]

Attachment: test case

Comment 4

[André Pirard]

Attachment: test case result

Comment 5

[André Pirard]

Hello,

Developer, please open a Thunderbird composition window, and type
line1
line2
Then change the paragraph format from Body Text to Preformat. The HTML code is
    <pre>line 1</pre>
    <pre>line 2</pre>
but the lines display double spaced.

Developer, please save this e-mail as HTML and as TEXT.
You will see the text double spaced too when it shouldn't.
I have uploaded those files for your convenience.
Take the HTML files on visit to a friend using IE and check that it displays single spaced.

Developer, please do that as often as you want and wait until the bug gets corrected.
Or look into the code and put it right.
Please note that this bug affects both Firefox and Thunderbird, probably common code.
I can't see how to have "Product" indicate that.

Triager, please set this bug confirmed.

Thanks.

Time flies and things change.
Microsoft can't wait for this, they changed their "save as" procedure (and it's now totally broken).
I changed this bug's title in consequence.

Thanks.

André.

PS: What the heck has the Flash player and the others to do with this ????

Comment 6

[Tyler Downer [He/Him]]

No reply, INCOMPLETE. Please retest with Firefox 3.6.12 or later and a new profile (http://support.mozilla.com/kb/Managing+profiles). If you continue to see this issue with the newest firefox and a new profile, then please comment on this bug.

Comment 7

[André Pirard]

YES

Comment 8

[Hayden Clark]

This bug is still active in 11.0.1.
If you select some text, and choose "preformatted" in the style drop-down, the text changes to a fixed font (Courier New on my Windows XP machine) and becomes double-spaced.

Selecting the text, and inspecting the HTML using "Insert HTML" reveals that each line is surrounded by <pre> ... text ...</pre> tags.