481973 - Users are unable to edit their usernames

Status: VERIFIED WONTFIX

(support.mozilla.org :: General, defect)

Description

[krupa raj[:krupa]]

Attachment: Account info fields-username field missing

steps to reproduce:
1.Go to https://support-stage.mozilla.org
2.Login to your account.
3.Click on My account
4. Under "personal Information" scroll down to "Account Information".
5.Notice hat a user can change their password and email but not their username.

expected result:
Users should be allowed to change their username

Actual result:
Users are unable to edit their usernames

Comment 1

[Paul Craciunoiu [:paulc]]

Humm... Should a user be allowed to change their username? What do other people think?

Comment 2

[[:Cww]]

I don't think it's common practice on sites to allow username changes.  So I don't see anything wrong with not allowing it.

Comment 3

[Majken Connor [:Kensie]]

It's an interesting question, I do think it's odd when sites let users change their names. I think it's confusing for other users if someone does this frequently. If someone wants to do it on a one off basis I think it's good practice to ask an admin for assistance.

Comment 4

[Paul Craciunoiu [:paulc]]

Can you currently change someone else's username as an admit? If not, we could make this bug about that. Although it may be alright to just have the user erase the account and create a new one.

Comment 5

[Majken Connor [:Kensie]]

(In reply to comment #4)
> Can you currently change someone else's username as an admit? If not, we could
> make this bug about that. Although it may be alright to just have the user
> erase the account and create a new one.

That wouldn't be ideal at all. Watches, post counts etc would all be lost. In the worst case we should be able to file a bug and have the name changed in the db.

Comment 6

[David Tenser [:djst]]

I'm with Lucy that it's best to handle this on a case-by-case basis and have people contact an admin if they need to change the name. That should be possible to do by an admin, and if it already is, this bug should be marked as WFM. If not, I think we should just make it possible from the admin interface, not in  My Accounts.

Comment 7

[Paul Craciunoiu [:paulc]]

Yes, admins can change usernames currently in tiki-adminusers.php
Marking this WONTFIX.

Comment 8

[krupa raj[:krupa]]

Verified