482124 - Microsoft Silverlight Plugin doesn't work

Status: RESOLVED INCOMPLETE

(Plugins Graveyard :: Silverlight (Microsoft), defect)

Description

[John Kavanaugh]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.0.7) Gecko/2009021910 Firefox/3.0.7
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.0.7) Gecko/2009021910 Firefox/3.0.7

keeps saying it needs to be installed and when installed still doesn't work

Reproducible: Always

Steps to Reproduce:
1.go to www.railfanningthetry-statearea.com
2.go to videos they should all load and play but they don't
3.try to install Silverlight and reapeat steps 1 and 2
Actual Results:  
the problem persisted and I contacted Microsoft and they said they can't do any thing on there end

Expected Results:  
It should allow those videos and other videos using that plugin to run without any problems

Comment 1

[Mats Palmgren (inactive)]

Which version of the Silverlight plug-in are you using?

Comment 2

[ffjxc]

I have the same problem on the following website:

http://weather.cbs5.com/auto/kpixV3/Region/Southwest/2xRadar.html?streaming=1

I have Silverlight 2.0 installed working with Mac os 10.5.7.

Comment 3

[Tyler Downer [He/Him]]

Does this happen with Firefox 3.5 or later and silerlight 3 or later?

Comment 4

[ffjxc]

I have updated to both FF3.5 and Silverlight 3 and continue to get the same thing.  The page with the Silverlight object asks you to install silverlight.

Comment 5

[Tyler Downer [He/Him]]

Reporter, are you still seeing this issue with Firefox 3.6.13 or later in safe mode? If not, please close. These links can help you in your testing.
http://support.mozilla.com/kb/Safe+Mode
http://support.mozilla.com/kb/Managing+profiles

Comment 6

[ffjxc]

The issue continues using ff 3.6.13.  I tried loading in safe mode and changing the profile but the same thing happens when trying to access:

http://weather.cbs5.com/auto/kpixV3/Region/Southwest/2xRadar.html?streaming=1

Te page asks to install silverlight.

Comment 7

[(mostly gone) XtC4UaLL [:xtc4uall]]

http://railfanningthetry-statearea.com/default.aspx is down and the Weather Site does not seem to use Silverlight at all anymore (Site looks broken itself?)...

Comment 8

[Phoenix]

Is this still reproducible with current Firefox and Silverlight versions?

Comment 9

[Phoenix]

Resolved per whiteboard

Comment 10

[ffjxc]

Still not working for me on the following site:

http://weather.sanfrancisco.cbslocal.com/auto/kpixV4/radar/radblast.asp?ID=PIX&streaming=1

I am now using Firefox 13, Mac os 10.7.4 and installed silverlight 4.  All I get is a whited out area withe the "Get Microsoft Silverlight".

Comment 11

[Phoenix]

Okay, this page definitely not working (that's strange, because it works when I checked in April), but I'm not sure, is it FF problem, or site's. Check for Silverlight availability is located in http://static.cbslocal.com/cbs/kpix/hddoppler/Silverlight.js file, need somebody familiar with js to check it

Comment 12

[Benjamin Smedberg]

Closing old bugs in the Plugins component. We aren't going to track issues in 3rd-party plugins in the Mozilla bug tracker. In addition, support for NPAPI plugins will be removed at the end of this year; for more details see the post at https://blog.mozilla.org/futurereleases/2015/10/08/npapi-plugins-in-firefox/

If there is a serious bug in Firefox, it needs to be filed in the "Core" product, "Plug-Ins" component.