482661 - Firefox crashes/Second window won't open

Status: RESOLVED WORKSFORME

(Firefox :: General, defect)

Description

[Computerhelper9]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.0.7) Gecko/2009021910 Firefox/3.0.7 (.NET CLR 3.5.30729)
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.0.7) Gecko/2009021910 Firefox/3.0.7 (.NET CLR 3.5.30729)

This bug happends when you first update to 3.0.7, Firefox will sometimes crash and It wont open a second window, The only way to get rid of this Bug/Glitch is to uninstall Firefox and Reinstall it from 3.0.7 as the beginning version. This bug will also only happend with Service Pack 3/SP3

Reproducible: Always

Steps to Reproduce:
1.Try to open a new window on SP3/Service pack 3
2.Leave firefox open for a long time and it will crash
3.
Actual Results:  
Firefox would crash and not want to reopen until you closed it with the task manager.

Expected Results:  
Firefox wouldn't crash and there would be no problems

This could be a security problem because people could force firefox to crash and take all of the private information.

Comment 1

[Daniel Veditz [:dveditz]]

Did you submit crash details to Mozilla when your browser crashed? If so please go to about:crashes to find the crash ID's and let us know what they are.

Or you mention closing it with task manager, so maybe it didn't "crash", you mean it froze up (a "hang")? We won't have any useful crash information in that case, but on the good side a hang is very unlikely to be a security bug.

What plugins do you have, and what versions? You can find this information from the Addons dialog on the Tools menu.

Comment 2

[Daniel Veditz [:dveditz]]

Without more details we'll probably have to close this out and hope other people report the same bug.

Comment 3

[Computerhelper9]

Alright you may close this up, i figured out that my installation on mozilla firefox had messed up and all i had to do was uninstall and reinstall and it fixed it's self, so this was useless, this can be closed now unless more people report it.