483658 - Cannot import Eudora mailboxes or address book using tools or Eudora Mailbox cleaner

Status: RESOLVED WONTFIX

(Thunderbird :: Migration, defect)

Description

[awe]

User-Agent:       Mozilla/5.0 (Macintosh; U; PPC Mac OS X 10.4; en-US; rv:1.9.0.7) Gecko/2009021906 Firefox/3.0.7
Build Identifier: Thunderbird version 2.0.0.19

Tried importing various Eudora files on my computer. When using Import on Thunderbird, get message saying cannot import empty address book mail folder, and get a 'not found' message when used Mailbox Cleaner. Was able to import Attachments, however. Import tool seemed to work once, as it showed Eudora Mail In/Out/Junk/Trash but nothing in them, and the dialog box on transfer process didn't show anything -- no error, no progress -- even after leaving it for 3 hours, then hitting Cancel.

Reproducible: Always

Steps to Reproduce:
1.Open tools, import, follow steps to Import mailboxes, then selected Eudora.
2.For choose step, went Arlene Wells's computer>Eudora Folder>Mail Folder
3.Then dialog box went blank, and only option was Cancel, no evidence that anything was happening.
Actual Results:  
Eudora mailboxes as above in TB mailboxes, but nothing in them

Expected Results:  
Download mailboxes and then download address book, going through similar steps

found the correct files on my computer, showed me progress of what was happening.

Computer is IMac OSX v. 10.4.11 1GHz Power PC G4, 512 MB
Eudora is Version 6.2.4
Thunderbird is version 2.0.0.19

Comment 1

[Wayne Mery (:wsmwk)]

(In reply to comment #0)
> Steps to Reproduce:
> 1.Open tools, import, follow steps to Import mailboxes, then selected Eudora.
> 2.For choose step, went Arlene Wells's computer>Eudora Folder>Mail Folder
> 3.Then dialog box went blank, and only option was Cancel, no evidence that
> anything was happening.
> Actual Results:  
> Eudora mailboxes as above in TB mailboxes, but nothing in them
> Was able to import Attachments, however. 

Reporter do you figure out the problem?
Jeff, does this sound familiar?

Comment 3

[dlw]

I have a very similar, if not the exact, problem.  I try to import from Eudora 6.2.4 but the process freezes (goes into infinite idle/wait) just after creating the folder hierarchy.  This is entirely 100% repeatable.  The folders are created but there is nothing in them.  

I'd be happy to try various ways to debug this.  Is there a verbose mode or a logging option that I could enable?

Comment 4

[Ludovic Hirlimann [:Usul]]

(In reply to comment #3)
> I'd be happy to try various ways to debug this.  Is there a verbose mode or a
> logging option that I could enable?

see https://wiki.mozilla.org/MailNews:Logging#Other_Protocol_Logging_options_within_MailNews
 Import might work on non debug build, try and let us know.

Comment 5

[dlw]

(In reply to comment #4)
> (In reply to comment #3)
> > I'd be happy to try various ways to debug this.  Is there a verbose mode or a
> > logging option that I could enable?
> 
> see
> https://wiki.mozilla.org/MailNews:Logging#Other_Protocol_Logging_options_within_MailNews
>  Import might work on non debug build, try and let us know.

Actually, I inferred the answer: TB doesn't include the "Eudora Exporter" app.  If I run OSE, it sort of works (much appears in the mail folders).  OSE does include the "Eudora Exporter" app.  Therefore, I assume TB is "waiting" for that app to complete but in fact it is never launched because it isn't there.

Comment 6

[:aceman]

Importing from Eudora was removed from Thunderbird in bug 1243498.
Please see http://kb.mozillazine.org/Importing_from_Eudora_-_Thunderbird on how you can still import from Eudora if you need that.