Open Bug 484178 Opened 15 years ago Updated 2 years ago

Custom message in return receipt

Categories

(Thunderbird :: General, enhancement)

enhancement

Tracking

(Not tracked)

People

(Reporter: korsvoll, Unassigned)

References

(Blocks 1 open bug)

Details

User-Agent:       Mozilla/5.0 (X11; U; Linux x86_64; nn-NO; rv:1.9.0.6) Gecko/2009020414 CentOS/3.0.6-1.el5.centos Firefox/3.0.6
Build Identifier: 

The standard message for a return receipt is as follows:

This is a Return Receipt for the mail that you sent to my@mailaddress.com.

Note: This Return Receipt only acknowledges that the message was displayed on the recipient's computer. There is no guarantee that the recipient has read or understood the message contents.

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The "Note" in this message can confuse some people that are not very used to this. I have got complaints that some customers have had problem communicating with us because of this. (I know, we can't slow minds.) But it may be more clear if the message was:

Note: A Return Receipt only acknowledges that the message was displayed on the recipient's computer. There is no guarantee that the recipient has read or understood the message contents.

It would also be nice if it is possible to make a custom message for return receipts.

Reproducible: Always
confirming RFE
Severity: trivial → enhancement
Status: UNCONFIRMED → NEW
Ever confirmed: true
OS: Linux → All
Hardware: x86 → All
Blocks: 134040
Severity: normal → S3
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