484767 - [junk] Junk folder deleted by virus scanner - how to get it back

Status: RESOLVED INVALID

(Thunderbird :: Folder and Message Lists, defect)

Description

[Andreas Goetz]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.1b4pre) Gecko/20090321 Shiretoko/3.5b4pre (.NET CLR 3.5.30729)
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.1b4pre) Gecko/20090322 Shredder/3.0b3pre

Virus scanner has detected a virus in my tb junk folder and removed the file, leaving junk.msf behind.
I've sofar failed to get a new, blank junk folder back into my local folders (using POP3 only).

How can I get a new junk folder?

Reproducible: Always

Comment 1

[Ludovic Hirlimann [:Usul]]

This is a support request - sorry for the dealy to answering this. The solution to your problem is most probably described at http://kb.mozillazine.org/Junk_Mail_Controls please.

Comment 2

[Andreas Goetz]

Mhm. Not really sure- and I couldn't find an answer on that page.

I'm not talking about the problem of recovering data but simply of getting junk control functionality working again.

1) my junk file/folder has been deleted by virus scanner and is not recoverable
2) restarting tb does not restore that folder, i.e. does not create a new one

So- how can I convince tb to create a new, blank junk folder to make the junk controls functional again? The workaround I've used this time is to create a new profile and copy the junk folder files from that one into my main profile.

Comment 3

[Ludovic Hirlimann [:Usul]]

Create a new folder call it Junk
then point to that folder as being the junk folder in junk settings
restart Tb and voila