484843 - Menu's drop shadow remains after menu disappears (using Nvidia Nview)

Status: VERIFIED DUPLICATE of bug 433920

(Core :: Graphics, defect)

Description

[Steven West]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-GB; rv:1.9.0.7) Gecko/2009021910 Firefox/3.0.7
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-GB; rv:1.9.0.7) Gecko/2009021910 Firefox/3.0.7

AFter I select "Tools" and scroll across the menu options, I will find the tool menu *drop shadow* still left after I scroll over to "Bookmarks." Sometimes closing down firefox will get rid of the shadow outlines, sometimes nothing at all will get rid of the shadows. This can often happen so I have the TOOLS, BOOKMARKS, and HISTORY shadows all on my screen at once, and I cannot get rid of them. It happens randomly. 

Reproducible: Sometimes

Steps to Reproduce:
1.Select Tools
2.Scroll over to Bookmark then History
3.Repeat over again
Actual Results:  
I get 3 drop shadows left on my screen. See screen capture here: 

Expected Results:  
The drop shadows shouldn't be left on my screen.

Screen shots:

http://www.imagebam.com/image/0351c930572535

Comment 1

[Henrik Skupin [:whimboo][⌚️UTC+2]]

Steven, can you please run a test with the latest Firefo 3.1 beta 3? Does the problem still occur in this version? Thanks.

http://www.mozilla.com/en-US/firefox/all-beta.html

Comment 2

[Steven West]

It seems to be fine on 3.1 beta, the menus shadows disapear fine. I encounted a much worse problem when it came to allowing adobe flash player to stream my webcam through firefox. The whole program crashed, badly, not allowing me to close it down at all through Task Manager and in the end the only way I could continue to browse the internet was to restart my computer. I don't want to use 3.1 beta if it crashes my whole rig.

Comment 3

[Henrik Skupin [:whimboo][⌚️UTC+2]]

The Adobe Flash is definitely another bug. Please check about:crashes and file it as a new one if there is none existing yet with the same signature.

But to come back to this bug. We had a similar behavior in the editBookmarksPanel and that has been fixed by Daniel. And I don't think that it will be backported to 3.0.x. Daniel, do we wanna dupe?

Comment 4

[Steven West]

Urrgh, this part of this website is really horrible to use I'm afraid. Its very ugly to use, and too technical. It takes forever to search through other peoples entries.

SO how do you fix the drop shadows then? I have one burnt onto my page already. I used to be able to get rid of it occasionally by logging in and out of windows, but it doesn't work anymore. I've heard some people saying you disable Transparency bar on Nview and its fixes it, but I don't see why I should disable a desirable feature to get rid of a undesired feature.

Comment 5

[Daniel Holbert [:dholbert]]

(In reply to comment #3)
> We had a similar behavior in the
> editBookmarksPanel and that has been fixed by Daniel. And I don't think that it
> will be backported to 3.0.x. Daniel, do we wanna dupe?

Henrik: I assume you're referring to bug 474208.  The regressing patch that caused that bug (bug 456219) hasn't yet landed on any branches, so it couldn't have caused this bug here, since *this* is a bug in 3.0.x. (from the user-agent string in comment 0).

So this is definitely not a dupe of bug 474208.

Comment 6

[Steven West]

Urrrgh?! The 3.1 beta version is terrible, pages are just failing to load, taking forever to load, or just failing to do anything at all. 

This is happening at a much, much, much more frequent rate then it would be at this time of day, on this day than in Firefox 3.

Comment 7

[Daniel Holbert [:dholbert]]

(In reply to comment #6)
> Urrrgh?! The 3.1 beta version is terrible, pages are just failing to load,
> taking forever to load, or just failing to do anything at all. 

Steven: that hasn't been my experience, but in any case, if you run into other problems, please file separate bugs (ideally with steps to reproduce).  Posting about multiple issues in one bug just makes that bug longer & harder to read, and it doesn't help us fix the issues (particularly when they are for different versions of Firefox)

For the purposes of this bug -- the 3.0.x drop-shadow bug -- it'd be helpful if you could figure out some steps to reproduce, given that no one besides you has been able to hit this bug so far.  For example, could you try testing with a fresh Firefox profile (you can create one by quitting Firefox and running "firefox -ProfileManager" in a terminal), to check whether this is dependent on something wacky in your profile?

Comment 8

[Steven West]

And how exactly do you find this "firefox -ProfileManager?" 

The steps needed to create this drop shadow error couldn't be any simpler, all I do is select "Tools" and then roll over to the "bookmarks" menu button, or visa versa.

Comment 9

[Daniel Holbert [:dholbert]]

(In reply to comment #8)
> And how exactly do you find this "firefox -ProfileManager?" 

Use the "Terminal" Mac app, as described here:
   http://kb.mozillazine.org/Profile_Manager#Mac_OS_X
Follow the steps there for "Creating a new profile"

> The steps needed to create this drop shadow error couldn't be any simpler

Sorry -- I was talking about this from comment 0:
> It happens randomly.
> Reproducible: Sometimes

If you figure out a way to reproduce it reliably, that'd be very helpful.

Comment 10

[Steven West]

Well using Firefox 3.0x now, it happens every single time I select the Tool or the Bookmark options now. 

Have you looked into people claims saying it is related to Nvidia's Nview transparent startbar option? Have a google around for "firefox drop shadow" and you will find something.

Comment 11

[Daniel Holbert [:dholbert]]

(In reply to comment #10)
> Have you looked into people claims saying it is related to Nvidia's Nview
> transparent startbar option?

Thanks, that's helpful. It looks like this problem is described here:
http://support.mozilla.com/tiki-view_forum_thread.php?locale=tr&comments_parentId=286678&forumId=1
and here:
http://forums.mozillazine.org/viewtopic.php?f=9&t=693615&start=0&st=0&sk=t&sd=a
and here:
http://support.mozilla.com/tiki-view_forum_thread.php?locale=it&comments_parentId=69006&forumId=1
with the suggested workaround being to uncheck "Enable taskbar transparency" in nView.

Comment 12

[Daniel Holbert [:dholbert]]

Looks like this "nview" problem is already filed as bug 433920.  Marking as duplicate.

Comment 13

[Steven West]

Yeah, except it doesn't work for me. I still have the drop shadows there. And anyways, I like my transparent taskbar, I don't want to turn it off. It wouldn't be a fix, it'd be a handicap. 

This is not a duplicate. Unchecking "Enable taskbar transparency" does not fix my drop shadows.

Comment 14

[Daniel Holbert [:dholbert]]

(In reply to comment #13)
> This is not a duplicate. Unchecking "Enable taskbar transparency" does not fix
> my drop shadows.

Does disabling nview fix it?  If so, it's a duplicate.  Look at comment 0 on that bug -- it exactly matches your description here.

If the workaround doesn't work for you, you can note that on that bug -- but please don't post further comments here, as it's best to track an issue in one bugpage rather than multiple ones.

Comment 15

[Henrik Skupin [:whimboo][⌚️UTC+2]]

(In reply to comment #6)
> Urrrgh?! The 3.1 beta version is terrible, pages are just failing to load,
> taking forever to load, or just failing to do anything at all. 

See bug 475603 which could be a candidate what you have noticed.

Verified this as duplicate.